The Hair Boutique Reviews Summary

Stylist Performance

Pros:

• "She listened intently to what I wanted and delivered exactly what I asked for."
• "He listens to what you want and he gives the best advice."
• "Fantastic appointment with Nicky. She really listened and understood what I wanted and delivered above and beyond my expectations."
• "Meg Lomas did my hair beautifully."
• "Like this salon as my stylist Hazel, had excellent communication skills and did exactly what I asked for."
• "Sarah is really talented at doing balayage."
• "Tia in the Hair boutique was amazing and so welcoming!"

Cons:

• "Can’t believe I paid £280 for this nightmare, stay away from this place!!"
• "Just came back from Hair Butique and am absolutely disappointed."
• "In the end, my haircut didn't look anything like the pictures I showed her and was nothing spectacular."
• "They over bleached my hair. Which left the ends frazzled."
• "Just wasted my time going in for a consultation, I got an email for 50% off colouring so full head of highlights would have taken the price down to £43ish, the stylist said all this stuff needed doing to my hair which I don't agree with & she didn't really even care what I wanted."
• "The stylist I had needs more training on listening to the client."
• "I think the person that did my hair should be addressed and more training given on all aspects."

Salon Experience

Pros:

• "It is a lovely salon buzzing with a happy atmosphere."
• "Everyone is lovely and welcoming."
• "Always have such an amazing experience with Kayleigh!"
• "The salon is gorgeous and always very clean."
• "The whole salon is very welcoming and homely."
• "The ambience in the salon is always upbeat, warm and friendly."
• "The Hair boutique is an amazing salon. Relaxing and friendly atmosphere with professional and caring stylists that really listen."

Cons:

• "I walked in to find the reception area swarming with flys."
• "At no point was there any positive reassurance."
• "I'm so disappointed. Literally not offered any other suggestions or services to help with my self esteem, just told that they can't dye my hair."
• "Awful customer service. made to feel we serve them."
• "Hair master was so rude and was very angry to redo, when I asked to cut my sides a bit shorter."
• "Pricey and they up sell."
• "They turned my hair yellow and tried to convince it looked good."

Value and Pricing

Pros:

• "I love that you’re getting 5* service and results without having to pay the ridiculous prices some salons charge!"
• "Definitely a 5 STAR experience."
• "The boutique has a first time customer discount of 10 pounds."
• "I was given10£ discount and a free treatment as it was my first time and I have to say my hair feels amazing."
• "I ended up using a packet of hair colour remover and a packet of John Frieda dark brown hair dye at home and achieved the result I wanted, after only spending about £20.00."
• "The whole team are a super friendly lot. You always feel welcome and leave feeling very satisfied indeed."
• "Got my hair coloured along with cut and also olaplex treated to keep it in good condition along with the colouring."

Cons:

• "Also - I was charged twenty pounds more on my second visit than the first, despite having the exact same process (shampoo and haircut with blowdry)."
• "After my mum paid about £90.00, you could hardly see any blonde in my hair."
• "My total was estimated to be about 50 pounds at my consultation, but actually came out to be 80 pounds (even with the 10 pounds off discount!)."
• "They forced me to book an appointment, quoting me over £200 and demanding I pay a deposit even though I hadn't confirmed I wanted to have the colouring now I had learned my options."
• "Pricing vague - offer of discount previous visit not included final price unless questioned."
• "They charged me £155 for this. Left me in tears with no reduction!"
• "Sorry never again. Many better salons for same money around."