The Eastern Eye Reviews Summary

Food Quality

Pros:

• "The main meal was very tasty and the spice was on the money."
• "The quality of food was incredible, the amount of flavours you could get from just 1 mouthful was just well amazing."
• "Every curry is a delight, the starters are second to none, it's brilliant."
• "The food is full flavoured and there are some unusual dishes on the menu. Lamb dansak is excellent."
• "The food was fantastic."
• "Surprisingly the veg biryani was very tasty with so many fresh vegetables in it and paneer saag was equally tasty."
• "The food was absolutely delicious! Normally onions bhaji are really greasy but these weren’t at all, kormas are so sweet, rice is amazing."

Cons:

• "I ordered prawn puri and chicken tikka bhuna last saturday for takeaway ... it cost £22.25 and all of it went in the bin ... vile worst ever curry and never will I get from here again."
• "Both our dishes were bland, I ordered a medium curry it had no spice, no flavour."
• "Really average food, far from being authentic Indian food and way too overpriced."
• "The curry was garbage, ordered staff curry, it tasted like nothing. No flavour no taste."
• "The saag paneer was full of cream and tasted too sweet."
• "The taste is not very authentic Indian."
• "All food was tasteless and stewed to destruction. The chicken was like wood."

Service

Pros:

• "Staff always on the go and polite."
• "Customer service was excellent with a complimentary coffee served while we waited."
• "Very busy at weekends with polite and efficient service."
• "The staff and hospitality was great and loved the way they treat their customers."
• "Although the restaurant was very busy, there were no delays in service, which was excellent throughout."
• "Staff was friendly, decent atmosphere."
• "Good host (the staff) the portions are good and good service overall a good experience."

Cons:

• "Service was horrendous and the manager needs to revaluate his life choices...being rude to your staff is a sure fire way to end up without any!"
• "Glasses were dirty having lipstick residue, plates were dirty and the staff were hovering making us feel like they were waiting for us to finish."
• "Staff's rude attitude when called to provide my feedback."
• "Service was below what should be expected of such an expensive place to eat."
• "Waiter had his arms folded the whole time."
• "The main guy is weird, annoyingly trying to push you to order more while showering myself and my partner with fake compliments."
• "Service was super friendly."

Price

Pros:

• "Not the cheapest take away but the food and customer service more than compensate."
• "Take out service is available but I recommend you order early in the evening as the restaurant gets packed."
• "It was a bit on the pricey side but the portion size & tastiness of the meal made it vfm."
• "We also had 25% discount, some onion bhajis and poppadoms for free which was a nice surprise."
• "Comparatively the rates are bit higher but i would say its totally worth paying."
• "Not the cheapest but worth every penny and generous tip for the friendly, attentive and professional service alone."
• "You really do get what you pay for and worth every penny... Amazing."

Cons:

• "Very, very expensive bill with hidden £10 tip for chefs."
• "Way too overpriced."
• "The food was tasteless and everything was very overpriced."
• "London prices but use low quality materials, food average at best but £100 for main course & rice with beer each and naan bread for 2 people is taking the mick."
• "Absolute extortion, £8.00 for a rice, £5.00 for a flat coke."
• "Over priced £73 for 2 curries no way its not Mayfair!!!"
• "Very overpriced."

Ambiance

Pros:

• "The atmosphere was great. The restaurant was very comfortable and clean."
• "The ambiance is very cosy and intimate and relaxing."
• "Contemporary 'marmite' decor. (love it or hate it but it's an improvement on the standard flock wallpaper!)"
• "The restaurant has such a comfortable atmosphere and the staff are so welcoming!"
• "The atmosphere was perfect to have conversation with light background music."
• "The restaurant is beautifully decorated inside with a lot of traditional Indian artwork."
• "The food here is wonderful, always delicious."

Cons:

• "Tacky decor, loong wait on food, poor quality on taste and bad service."
• "Extremely creepy looking restaurant with all the inappropriate images on the walls."
• "Nobody wearing masks and tables were tightly packed."
• "Felt like we were an inconvenience in an empty restaurant!"
• "Tacky decor, loong wait on food, poor quality on taste and bad service."
• "Once sat down we were pestered into making our order by rushed staff."
• "Whilst eating the staff carried open bins from the kitchen to the front of the restaurant - through the restaurant dodging tables."