Address: 135 Hoe Rd, Plymouth, PL1 3DE, United Kingdom
Phone: +441752251320
Rating: 4.3
based on 165 reviews.
Location and View
Pros:
"Being right by Plymouth Sound, the location made a perfect backdrop for our Wedding."
"The view is unbeatable and - despite many comments - their prices are competitive."
"Good food, great service with arguably the best views in Plymouth."
"The view was mesmerizing and the customer service was timely regardless of a full house."
"One of my favorite spots in Plymouth, overlooking the sea and drakes island."
"All these photos taken from pier one while I was sat enjoying what I can only say was a magnificent burger."
"The setting of this resteraunt was absolutely beautiful."
"Pier One has great views and for the able bodied is easier to access than The Terrace."
Cons:
"Service wasn’t great nor child friendly. No help was provided while being navigated to a difficult seat, chairs were in the way."
"Very disappointed. I know they were busy but the standard of cleanliness left a lot to be desired."
"Unfortunately the food is no different than your average take away but 5 start for the location and view."
"View lovely as was one of the waiters, other one clearly didn’t want to be there."
"Stunning location and view. However the service wasn't great."
"Service and food doesn't match. Our breakfasts had frozen avocado and spinach."
"Excellent food, the restaurant has the best view in the world. Have marked it down one star due to smoking being allowed."
"The location is great but the service and food doesn't match."
Food and Drink Quality
Pros:
"The food was fantastic, the service second to none."
"The food exceeded expectations and was priced fairly."
"The food itself was tasty and fresh even though it was a quiet Wednesday."
"The food was delicious and I couldn't fault it in any way, full of flavour."
"Had a lovely lunch today with my daughter. Baked camembert and a Caesar Salad with chicken and Bacon, most excellent."
"The Halloumi Fries were buttery, Salad was fresh, and the Cod Sandwiches were heavenly."
"Fabulous outdoor restaurant overlooking Plymouth Sound with some indoor seating. The food is too for for."
"Great food and views, the staff are great."
Cons:
"The view is amazing, drinks alright, service the slowest ever and food not worth it at all."
"I had a vegan salad and it was so badly composed, no flavour, oily, made me feel nauseous."
"We had the chicken and bacon burger, it was so dry and overcooked that it was crunchy."
"Very disappointing lunch here today. We both had the chicken and avocado salad. Avocado was brown."
"First time visiting and would recommend to book on line to avoid disappointment."
"Was visiting Plymouth for a day trip and found this gem of a place."
"Most of our food was nice enough. Service was pretty spotty."
"The weather was fantastic, ideal for this restaurant as the views are spectacular."
Service and Staff
Pros:
"The staff were exceptional. A special thank you to Monika for helping organise our wonderful day."
"The staff were really helpful and enabled us to enjoy our day without worrying about the needs of our guests."
"The staff are always polite and friendly; sometimes there is a little wait, but only when it's busy."
"All the staff are so friendly. Last night I was especially impressed as Sophie our waitress kindly catered for and additional two people."
"Thank you Sophie for your amazing work on the day itself to make the wedding truly memorable."
"The staff were attentive and drinks came quickly. The price isn't too bad for the beautiful location."
"The staff were friendly and helpful. Four of us had brunch and were looking forward to it."
"The service was spectacularly good Adam looked after us very well."
Cons:
"Anything we want we had to ask someone to come over, you can't order at the bar and we've been always just waiting there not being seen for a long time."
"I was alone and simply wanted a beer. I went to the empty bar and was informed to take a seat and I would be served at my table. Nothing."
"Staff lacked communication and misunderstanding, and incorrect drinks serve as ours was out of stock."
"The pancakes and eggs benedict went down very well. The staff were friendly and efficient."
"Waited 25 minutes for our coffees and the restaurant was not busy, the bacon was grey and wasn’t crispy at all."
"Service was pretty spotty — 1st server who took our order was friendly… but after one of our party mentioned a milk allergy, the server changed most of that order without consulting back with us."
"Staff made us feel unwelcome from the get-go. Then we were made to move tables and I overheard the server bitching loudly about us to a colleague because we came in with a pushchair."
"Unfortunately a member of staff thought it the perfect time to boss staff around infront of us before we'd finished placing our drinks order."