Lockyers Quay Cookhouse + Pub Reviews Summary

Food Quality

Pros:

• "Food was lovely."
• "£9.99 for an unlimited cooked breakfast is brilliant but the quality was also really enjoyable."
• "Can’t thank the staff enough... the meals were lovely & fresh."
• "Had a lovely breakfast, lots of choice, service was spot on."
• "The food was great! Hot and fresh."
• "Food arrived within a reasonable time and was very tasty and well presented."
• "The food was outstanding. I had the chicken tikka curry with mango chutney and was fantastic."
• "My wife and myself were celebrating our 56th anniversary of being together and the meal we had was superb."

Cons:

• "The sausages were very dry and tasted weird, egg was half raw."
• "After 40 mins of being available... the amount of food on the plate was very minimal."
• "Food poor, steak pie was all gravy and pastry and the chicken and ham was just that, no sauce in the pie so very dry."
• "Had roast came out cold roast pots like boiled spud last weeks hardly any gravy."
• "Our mains were cold felt like they had been left under a hot lamp for a long time."
• "Food bland & microwaved. Lovely location but it doesn't make up for complacent staff & mediocre food."
• "Awful dried up food. Long wait for service."
• "Meal was Dry and overcooked, Dessert tasted stale like it had gone past its best."

Service

Pros:

• "Service was nice."
• "The service from staff was great, polite and really helpful."
• "Staff were friendly and we even had a giggle with them throughout our stay."
• "The duty manager and 2 ladies working front of house were cheerful, helpful and nothing too much trouble."
• "Would like to thank Joel who worked so hard serving, bringing out food and clearing dishes away."
• "We received a very warm welcome and was seated promptly."
• "Great service and acknowledged our request to sit somewhere quiet with more space."
• "Great welcome and service, all area's clean and welcoming."

Cons:

• "Waited 20 mins to make their order. Staff too busy chatting."
• "Every meal we wanted they didn't have. Not 1 member of staff could crack a smile."
• "Food not very hot. Don't bother going there."
• "Waited around an hour to get our food. I ordered steak well done but it was still bloody on the inside."
• "Last minute decision to go here excellent staff and the food was good and great value for money, holiday time they had run out of my sirloin steak no worries the chef offered me a choice of Rump or Ribeye I choose the Ribeye one of the best steaks I have had. Thank you team at Lockyers Quay."
• "We were made to feel very welcome even though we hadnt booked. The food was lovely and very reasonably priced."
• "Poor service, menu items out of stock, items not delivered with meals & informed out of stock with no replacement offered."
• "Food fine but almost 50 minute wait after being told 25. A little thing for adults but when kids desert says chocolate flavoured sauce for dipping a nd when it arrived you are told they don't do chocolate sauce you try calming the kids.just get it right"