The Eccleston Arms Reviews Summary

Staff and Service

Pros:

• "Staff were also very friendly and approachable."
• "Dean was so lovely, kept us informed of where our food was up to but didn't mither."
• "Super friendly staff, excellent food."
• "Staff very friendly and helpful."
• "The staff were very attentive and helpful and the food was amazing."
• "Service was good especially from anne."
• "The staff went over and above for us and nothing was too much trouble."

Cons:

• "I am extremely disappointed and I would definitely not recommend it. 👎"
• "Went to bottomless brunch and not a good experience at all."
• "The service wasn't brilliant, the staff were slightly miserable as well."
• "Service was slow. Food was wrong and cold."
• "Service was slow and it wasn't even busy, yet there were plenty of staff around."
• "Poor service. We waited so long and left after an hour without eating."
• "The staff are walking round like dead people, not once did they come over and offer you another drink."

Food Quality

Pros:

• "The rooms are beautifully decorated and clean."
• "I had the chilli which was very tasty."
• "Food was really good but not so impressed with the service."
• "food was excellent, portions great."
• "The food was amazing!"
• "The food was excellent large potions and I would say I had probably one of the best fish and chips meals ever."
• "The food was well presented, very tasty and generous portions."

Cons:

• "Foods very good but you certainly don't get your moneys worth."
• "Child's chicken meal was pink inside!"
• "The pizza was too sloppy, the chips were way to dry and the small gammon was smaller than my palm and cost £11."
• "The cakes were soggy like they had been defrosted and the sandwiches were tiny wasn't worth the money at all."
• "Service was slow. Food was wrong and cold."
• "Both meals extremely over seasoned with salt that fish was inedible."
• "The fish was tough and the pizza was too sloppy."

Atmosphere and Decor

Pros:

• "Hidden gem. If you visit the area I highly recommend staying here."
• "Clean, comfy room with a good fan to keep us cooler."
• "Was honored to be the first couple to use the most breathtaking, glamorous, modern, romantic room."
• "Clean and safe environment, very nicely furbished."
• "The Eccleston Arms is a lovely venue, extensive seating areas, nicely laid out and spotlessly clean."
• "The room was beautifully furnished and comfortable."
• "The whole place has a very elegant, relaxing feel to it."

Cons:

• "in the mens toilets you have a cctv camera watching you i though it was an invasion of your privacy."
• "The room was nicely decorated but not that clean."
• "Its to expensive for what it is. Overrated if you asked me I wouldn't go again."
• "Mismatched chairs."
• "My meal smelt perculiar (sweaty feet?!).......I just couldn't eat it."
• "Most of the meals were swimming in oil."
• "Noticed wall paper damaged or peeling."