Window to the Womb Chester le Street (Newcastle South) Reviews Summary

Experience and Atmosphere

Pros:

• "The full experience from start to finish was so beautiful and personalised."
• "Absolutely amazing team who always do their best to get the best possible scan outcomes."
• "The scan room itself was lovely, with relaxing music and massive screens to see your little one on."
• "Such a lovely experience, all the staff are so amazing and attentive."

Cons:

• "Had my well being and gender scan at exactly 16 weeks and I left feeling very upset and disappointed."
• "The only negative thing was the appointments felt very very rushed for the money you pay."
• "Just want to be honest a little bit disappointed, it seems like they're trying to rush you."
• "After the price we paid I thought it would be a special experience but it felt like a conveyor belt of cash."

Staff and Service

Pros:

• "The sonographers are absolutely lovely."
• "Fantastic experience, very friendly and amazing staff."
• "Everyone was so friendly and welcoming and made us feel extremely comfortable."
• "Staff are lovely! I had my gender scan done when I was 17 weeks and just been for a 4D scan yesterday."

Cons:

• "It would be 5* however the lady performing the actual scan was very short with us and made myself and my partner uncomfortable."
• "The pictures I received were amazing but I was disappointed with the experience I received."
• "Window to the Womb Chester-Le-Street is very unprofessional and I wouldn't recommend visiting this centre."

Quality of Scans and Keepsakes

Pros:

• "Got some beautiful photos of our little girl, even if she was being a tinker and hiding her face!"
• "Fantastic experience. Went today for our 4D scan at 26+4 and got amazing photos of our baby boy."
• "We received the December offer for 2 x keyrings 2 x baubles and a heartbeat teddy bear... was a wide range of different teddy's to choose from."
• "Had an amazing experience seeing our baby in our early gender scan in 3D and 4D the quality of the scans are fantastic."

Cons:

• "My scan photos are not great at all, especially my 4D one you can see baby’s arm and that is it."
• "Once I got back into the scan room it felt very rushed as she quickly recorded my baby for around 5 minutes and then told that was it."
• "Just want to be honest a little bit disappointed, it says in the package you will get a video but it's only a couple of picture."