Cap'n Jaspers Reviews Summary

Category: Fast food restaurant Plymouth

Address: 18 The Barbican, Plymouth, PL1 2LS, United Kingdom

Phone: +441752262444

Rating: 4.5
based on 178 reviews.

Food Quality

Pros:

  • "The sizes of the sandwiches are amazing."
  • "I would recommend the mackerel roll with onions...yum yum yum."
  • "The food was always delicious and quick."
  • "Half a Yard of hot dog is a legend!! Delicious!"
  • "The burger, OMG I had the North Atlantic burger and it was scrumptious."
  • "The bacon baps are yummy."
  • "The food tastes amazing and the sea view is also great."

Cons:

  • "If you prefer a fancy restaurant, you won’t get it here."
  • "Agree with some other reviews in here. In the age of quality burger restaurants....this does not cut it."
  • "Burgers are a bit of a miss sadly."
  • "The food is really awful."
  • "Burgers tasteless and like cardboard."
  • "The burger pattes where thin, tasteless and cheap."
  • "The bread rolls were awful. Cheap produce."

Service

Pros:

  • "Top quality, good portion sizes, clean, amazing views, friendly staff."
  • "All food is fresh and prepared on site with a minimum of fuss and short waiting times."
  • "Always good value, outside seating, some undercover. Staff very friendly and efficient."
  • "Staff are friendly and attentive and the gulls waiting for any crumbs to drop are always a bonus on a damp winters morning."
  • "Staff were very happy and friendly, a real pleasure to visit."
  • "Good friendly staff who work quickly but the wait is because your food is always made to order."
  • "The staff are always pleasant and, considering that it is always busy, you do not have to wait too long."

Cons:

  • "SO RUDE! I stopped and ordered a tea and coffee and asked if I could add the milk to the tea."
  • "The service was bad didn’t get what I asked for."
  • "The staff were hard working, but it was all abit chaotic."
  • "While ordering the hotdog staff were rude towards us because apparently we wasn't stood in the right place!"
  • "I received appalling service from two of the staff and tried to complain to the management, For then to receive a call from the owners giving me stick and saying i'm a liar and swore at her staff."
  • "Sadly it was spoilt by a very odd lady who works here."
  • "Greasy overcooked burgers and horrible coffee made by rude staff spoil it now."

Atmosphere & Location

Pros:

  • "Plenty of seating areas and beautiful views of the harbour."
  • "Good views of the inner harbour."
  • "Great atmosphere at captain jaspers motorbikers, police, families, grumbly old men and cyclists."
  • "Lovely chilled surroundings to eat and just be whilst people and boat watching!"
  • "A beautiful sea side view will grab you and I'm sure the food will keep you coming back for more."
  • "This place has existed for many many years and is a landmark of Plymouth with lots of bikers congregating here."
  • "Situated on the beautiful Barbican, you sit on picnic style tables right next to the water."

Cons:

  • "If it rains, you’ll be wet."
  • "The tables were dirty and the surrounding area was covered in bird muck."
  • "It's very slow when handling veggie orders."
  • "Food quality had declined and prices have gone up."
  • "Could benefit from a daily jet wash."
  • "Cost cutting measures have killed the place but the prices seem to climb..."
  • "Not a patch on the old days."

Value

Pros:

  • "A plymothian classic... Great food at a reasonable price."
  • "Good value for the money and large portions."
  • "Congratulations for keeping the prices low."
  • "Cheap and decent grub, with friendly staff and a great biker meeting place."
  • "Very cheap and nice burgers."
  • "Prices are reasonable - the most expensive items cost £6.50."
  • "Always great hot food and super value."

Cons:

  • "Burger van quality greasy grub that is overpriced."
  • "The food is at a very good price compared to other nearby eateries."
  • "The cheeseburger was pretty tasteless and the cheese, while real cheddar, was cold and un-melted."
  • "It makes a microwaveable Rustler Burger look like fine dining."
  • "The actual beef patty’s themselves would benefit from being better quality."
  • "Visited again this year (2023), burger still brilliant but the massive hotdog was a real let down."
  • "The burger I ordered was over-cooked and hard on the outside, and a tasteless mush on the inside."

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