Address: Walkmill Cres, Carlisle, CA1 2WF, United Kingdom
Phone: +441228810280
Rating: 4.0
based on 198 reviews.
Food Quality
Pros:
"Food was cooked well and dessert was nice."
"For all you can eat it is a very good price."
"Good quality food."
"Food tasty, well cooked and presented."
"The food was superb quality and great value."
"The food was fantastic and they have some great deals, making eating out very affordable."
"The food was amazing. Probably the best pub grub we have had."
Cons:
"Just had a meal here this evening, food was of poor quality, not as I remember it."
"They do appear to be over cooking their meats: burgers and steaks but don't understand that you can't re-cook something that's been cooked too much already."
"The gammon was all fat and hard to cut through."
"Food is not at a good standard. Its like they don't care anymore."
"The food wasn't great either cold or overcooked."
"Food was really bad"
"worst place i’ve ever been to the food was manky and tasted like dog sick."
Staff Service
Pros:
"The staff were very friendly. Service was seamless and very prompt."
"The staff were very helpful and friendly."
"Staff super accommodating and really helpful."
"The staff here - bar staff, waitresses and waiters, managers - are so helpful and generally lovely."
"Staff created a very friendly reception and efficient meal service throughout."
"The welcome and service from staff is superb and they are always eager to make your visit enjoyable."
"Genuinely friendly and professional team, it was like I had been dining here for months."
Cons:
"Shame that the staff member was not flexible enough so won't be going again."
"I waited to be seated as indicated but several staff just walked past and made no attempt to acknowledge or assist me."
"Very rude staff one started shouting at us."
"The only fault was customer service on arrival was poor, we had to wait, with no staff visible either behind the bar or at the waiting point for a good few minutes."
"Old battle axe behind the bar has no customer service skills, ignores you serves people who just walked in."
"Staff are very abrupt, two separate groups had the same name! Very confusing for the staff!"
"Some of the staff aren't the most courteous individuals."
Value for Money
Pros:
"Took advantage of the 2 main meals for £8.99 which is a great deal."
"Excellent value for money with very good service."
"Great value for money."
"Cheap and cheerful. We got 2 main meals for 8.99, these were not reduced portions."
"You can get 2 meals for £9 before 6pm and they're a decent size."