Tulleys Farm Reviews Summary

Category: Escape room center Crawley

Address: Unit 1 Turners Hill Rd, Crawley, RH10 4PE, United Kingdom

Phone: +441342718472

Rating: 4.5
based on 172 reviews.

Attractions and Entertainment

Pros:

  • "First time here for Shocktober and it was amazing!"
  • "Great fun! We went the first weekend it opened, 6pm slot which worked great for us."
  • "Amazing actors as well at the scare fest."
  • "The actors keeping guests entertained in the queue really helps speed up the long queue times."
  • "Actors were fantastic and food was lovely with so many choices!"
  • "The Ferris wheel was a fun addition."

Cons:

  • "Unfortunately, we only managed around 6/7 attractions out of the 12/13 which was a shame as had to queue 30-50 mins each maze."
  • "Ended up at Shocktober instead of pumpkin field because the postcode on tickets just takes you to the main car park and there was no clear signs on how to get to pumpkin patch."
  • "Very expensive and the queueing is unbelievable!! Queued in the car to enter the carpark for 40 minutes."
  • "Absolutely disgusted. My son and his Gf went with pre-booked tickets. Guys at gate searched bags and took out my son's very expensive bottle of aftershave."
  • "Went to the October fest. Our experience… Very expensive and the queueing is unbelievable!!"
  • "Absolutely awful wasted £65 on tickets just for the tickets to be oversold only 3 attractions open."

Customer Service

Pros:

  • "What made it was the staff what a lovely friendly bunch."
  • "The staff inside Tulley's farm were helpful whilst having to interact with many people and in character which made for a great evening out."
  • "Staff were really wonderful and friendly. Facilities perfectly set up for the tone of the day."
  • "Staff are very helpful, and all the actors stayed in character the entire evening."
  • "The staff were brilliant and the food looked soooo good."
  • "Honestly the best escape rooms I've ever done! The detail Is uncanny and everything is carefully thought out. A nice range of challenges and the price is definitely justified."

Cons:

  • "Some of the staff actually have no manners, for example, the 4 different members of staff in the car park complained about customers."
  • "Had an awful experience at Tulleys tonight. Ended up at Shocktober instead of pumpkin field because the postcode they give you on tickets just takes you to the main car park."
  • "Went for afternoon tea for my sister's birthday, the food came out far too early (before she'd even arrived!)."
  • "Paige who worked on customer services was rude and aggressive. She should not be working there. She has a very bad attitude."
  • "Disgusting behavior from the staff today. Shocked was an understatement!!!"
  • "Just left Tullys Farm. Had an awful time DO NOT GO HERE UNLESS YOU WANT TO QUE ALL DAY FOR NOTHING."

Facilities and Environment

Pros:

  • "The farm is decorated so good, so many pumpkins, the walk in the little woodlands is really cute."
  • "Lots of strobe lights all around, and spooky music - very well done."
  • "There are markers around the field where you can take pictures so you can have a lasting memory."
  • "Plenty of toilets and they are clean."
  • "Parking was excellent."
  • "Great place for day out. Lots of space to take a sit. Good choice of pumpkin."

Cons:

  • "The pulling patch was extremely muddy and a little dangerous- perhaps an artificial walkway would be good here for the rainy days or bad weather."
  • "Field was incredibly muddy but not sure that can be helped."
  • "Clearly massively overbooked and not prepared for the weather, we were asked to park on grass and our car got stuck in mud."
  • "Went to do an escape room but went to the tearoom first. Food was lovely and reasonably priced. Quick service."
  • "Very muddy but so much fun. There were pumpkins-a-plenty when we went on Halloween."
  • "The ultimate commercialization! Around every corner is another thing to extract money from you and you don't get value."

Value for Money

Pros:

  • "Definitely worth the money. It was raining non stop but most of the event was inside."
  • "£140 for the entire family experience which is excellent nowadays."
  • "Thought was going to cost an arm and a leg far from it. To buy 6 pumpkins I paid @£20."
  • "Amazing experience for kids and adults, the team at tulleys farm really put on a good show."
  • "Went to do an escape room but went to the tearoom first. Food was lovely and reasonably priced. Quick service."
  • "Christmas experience was amazing. Really friendly staff, excellent shows and displays."

Cons:

  • "I wouldn't mind paying £8 entry if things were priced reasonably when inside, but it's £1.50 for a marshmallow and £7 per person for one turn on the Ferris wheel."
  • "Went here 25/10/23. Spent over £50 for 2 adults and 3 kids. Then brought the smallest and overpriced pumpkins."
  • "We went today for the PYO pumpkin, I think it should really be called choose your own as they were all laid out on the floor."
  • "We went as a group of 14 including 5 children. The 'Christmas experience' included so much more than we expected and all very very good with lots of surprises."
  • "Just left Tullys Farm. Had an awful time DO NOT GO HERE UNLESS YOU WANT TO QUE ALL DAY FOR NOTHING."
  • "The ultimate commercialization! Around every corner is another thing to extract money from you and you don't get value."

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