Address: 180 Earls Ct Rd, London, SW5 9QG, United Kingdom
Phone: +442072447444
Rating: 4.1
based on 552 reviews.
Food Quality
Pros:
"The chickenjoy was good, but the gravy really elevated it and was extremely flavourful working excellently with the protein."
"Jollibee is soul food, the chicken joy is a must buy and the spicy chicken burger will impress you."
"Took two friends there for their 1st Jollibee, they absolutely loved it!! Food quality was great and not greasy."
"The Chickenjoy was DELICIOUS. I ordered the spicy one - dip it in the gravy and this totally blows KFC out of the water."
"I thoroughly enjoyed my food. It was delicious and piping hot."
"Pretty great for a fast food chain. The chicken generally was juicy and flavourful."
"The chicken gravy is very tasty as is the crispy fried chicken to dip in it."
"The chicken fried fresh and hot. The batter tastes plain, it is much crispier than KFC but definitely not better tasting."
Cons:
"I believe that perhaps I ordered the wrong thing as I couldn’t see why Jollibee is popular when the fried chicken is quite similar to other fast food chains."
"I ordered 6 piece chicken bucket for £16. The bucket came with three types of sauces of your choice. Perhaps I should try their spaghetti or spicy option."
"The chicken is fine, burgers and spaghetti nooooo! Spaghetti is overly sweet with not much flavour."
"It was very busy on a Thursday lunch, and the toilet wasn't very clean. I think I would take some Chicken Joy away when I crave some fried chicken."
"The chicken in every single item we ordered was way too over cooked and very very dry, it made difficult eating."
"The chicken piece was dry."
"The chicken was fresh and tasty. The fries were also freshly prepared. The service has room for improvement as it was very slow."
"The quality of the chicken has dropped immensely. The chickenjoy was dry and undercooked in some parts."
Service and Atmosphere
Pros:
"The only think I would say is that it takes a little bit longer than KFC to get orders out."
"Tables are well clean and the eating in area continuously monitored."
"Great service from staff. Tables are cleaned regularly."
"I came in this morning about 10.30-11am... no queues and lovely christmas music accompanied by smiley staff who are always so nice!!!"
"Staff were very professional and hardworking - all Asian staff I think and so you can see how well they work together."
"Perfect for Filipino's that's looking for a taste of home. The ambiance there makes you feel that your in the Philippines."
"Philippines on your plate 🌴 the spaghetti and chicken is yum. The fried chicken has no oils and doesn't feel greasy."
"Tables are still extremely limited. For those aforementioned niggles, minus 1 star. Another 1 star lost for not being able to choose what chicken part to order."
Cons:
"The lady in the black shirt with glasses behind the counter could be more friendlier and happier, she spoke to me and other customers like we were in the military."
"The manager in Earl’s Court is rude. Woman in her 30s. brown hair."
"The food service is very slow and terrible, the guy behind the food counter was serving on the till and suddenly he decided to go to the back to help."
"The staff are super nice. Although I’d argue that the location is not great along with the inside of the restaurant."
"Over-hyped - chicken is okay, burgers and spaghetti nooooo! Spaghetti is overly sweet with not much flavour, burgers taste like those cheap ones you get from burger vans."
"The service is lovely and the waiting time as of November 22 is only 1 hour and a half compared to the 6 hours I waited on its opening day in October 20 so that's an improvement!"
"The queues have died down, but do still expect to wait an average of 10 minutes to order, and another 10 minutes to get your food."
"It's your favorite Filipino fast food chain, so come on, dine in or get a bucket of chicken to bring home!!"
Menu Variety and Taste
Pros:
"The peach mango pie was excellent with a tasty filling and crispy pastry shell."
"The peach mango pie is unexpectedly good, however the spaghetti and sriracha chips were just average."
"The Spaghettijoy is another star from the menu. It’s slightly sweet with minced meat running through the sauce and also pieces of sausage as well."
"Other items I ordered which I think are OKAY: Spicy Chicken Burger - tasted great with a nice brioche bun."
"It's expected to be busy however they were pretty organised. Jollibee London has its own unique London taste definitely different from McDonald's and Burger King."
"The highlight was sriracha fries (solid 9/10) and the mango and coconut sundae (10!!)."
"From best to worst: Mango (+peach?) pie: 10/10 - must get it."
"What a surprise encounter. I liked the Jollibee in the Philippines and it is in Earl’s Court! We ate spicy chicken and chicken burger."
Cons:
"First time visiting, heard it was a popular fast food restaurant in the Philippines. The spicy chicken sandwich is spicy...very spicy."
"Better than Reading Jollibee. Issues were the lack of sauce in the spicy chicken burger."
"I can’t believe I find it in London. This is authentic juicy fried chicken I had, though I tried some other seasoning other than Jollibee(I think it might be Middle East style because of the spices used)."
"Chips were well seasoned and crispy. Chicken fried fresh and hot. The batter tastes plain, it is much crispier than KFC but definitely not better tasting."
"Have heard about this chain but never tried until today. There's only one in London though, and the wait was quite long."
"This was a surprise Jollibee. To me Jollibee will always be spaghetti with fried chicken 🤣 Now, there is a whole range of food dishes."
"The food service is very slow and terrible, the guy behind the food counter was serving on the till and suddenly he decided to go to the back to help."
"Visited Jollibee today for the first time as was in the area. It was nice I'd say Mc Donald's fries are best but theirs is better than KFC."