The Rock Inn Reviews Summary

Food Quality

Pros:

• "All our meals were really tasty and delicious and the service was brilliant."
• "Always good food and the menu is interesting and changes regularly."
• "The food was brilliant, everyone was happy with their meals."
• "The ribs and crab were really special, the starters prawns, mussels and halloumi were all hot, well presented and tasty."
• "Every bit of food was delicious and flavoursome."
• "The food was fantastic, the service was excellent."
• "Food was amazing, fresh and varied!"

Cons:

• "Food average and service poor."
• "Food was standard not worth the high price that was paid."
• "The dressed crab was very disappointing."
• "I had ordered the fish pie, when it arrived it was scalding hot, when it eventually cooled enough to eat, it was completely tasteless."
• "Pie of the week was filled with grease (chicken-chorizo), beef in hamburger was horribly overcooked due 'law'. Fishpie was decent, quite tasteless."
• "We didn't feel these burgers were worth over £12 as we have had better at fast food chains and paid under £6 for a better meal."
• "The vegetarian sharing 'platter' (for what it was) was a pisstake at £22."

Service

Pros:

• "Staff were warm, friendly and extremely helpful."
• "Amazing food and service."
• "Great food, even better beer and very friendly and attentive staff in an idyllic village location."
• "Fantastic staff who were obviously proud of there Service, couldn't of been more helpful."
• "Excellent service too."
• "The customer service was brilliant."
• "Service was prompt and very cheerful."

Cons:

• "It was super busy and super hot... Unfortunately the staff were very busy so came across as slightly rude as no goodbye as we left."
• "Service was lacking despite staff being friendly."
• "MOSTLY lovely staff... However on asking politely for the manager to tell him of our less than satisfactory experience, he argued with us and even called my partner a snob at one point!"
• "He was rude, confrontational and argumentative."
• "The waitress bluntly ignored a raised hand."
• "However, given the current COVID situation, there were a few things they weren't good at; when we arrived there was no ventilation in the conservatory where we were seated with 30+ other people and we were served by multiple waiters/waitresses not wearing masks."
• "The on-duty manager came and spoke to us at our table, and was very defensive."

Ambiance & Location

Pros:

• "Clean interior with lots of rooms and everything seems to be kept to a very good standard."
• "Laid back surf shack atmosphere with a nice outside space."
• "Delightful country pub with great food and a wide selection of beers, wines, gins and other drinks."
• "Lovely, lovely pub with options for all requirements."
• "A bit off the beaten track but well worth seeking out. Traditional country location, easy parking and friendly staff."
• "Cosy pub tucked away in a quaint village not far from the sea."
• "Beautiful Inn, in a stunning location, with an excellent menu."

Cons:

• "Parking is a bit small, so people get creative and park as tight as they can."
• "Difficult to park if you come at it from the wrong direction."
• "Very little parking outside the Rock Inn but a few streets up there is a village cat park."
• "Be warned that the pub car park is now the beer garden, so you will need to use the village car park which is down the hill."
• "Parking is not obviously easy, with narrow lanes and not many spaces outside."
• "It's a bit short on parking, for a pub of that size in a relatively remote location."
• "Approach roads are standard Devon single track, narrow and quite busy."

Value

Pros:

• "Prices are reasonable too."
• "Good value, friendly and efficient staff."
• "Food was excellent at reasonable prices."
• "Lovely Sunday roast, reasonably priced and dog friendly."
• "Excellent food reasonably priced."

Cons:

• "lovely location and friendly staff but ludicrously over-priced food."
• "The food however was mixed, bearing in mind it’s expensive - had a very good mixed salad but my sons roast was tough and over cooked."
• "Totally blame a useless manager who clearly can't organise a restaurant."