The Burrator Inn Reviews Summary

Food Quality

Pros:

• "Food and beer was excellent."
• "Good choice of food on the menu and some options can be made gluten free so just ask."
• "Great pub with great food. Nice menu with classics like burgers and pies-all delicious."
• "Had sticky toffee sponge for desert, best ever."
• "The food there is good pub grub, no frills but generous portions."
• "The food is excellent and the whole place has a lovely warm atmosphere."
• "The food really was excellent."

Cons:

• "The food was average and overpriced with low quality meat, microwaved green beans and lazy presentation."
• "The butternut squash wellington could of been a nice dish if the filo pastry wasn't cremated in places."
• "Awful food super expensive food and drinks, do not come to this pub it's 16-25 a meal and wetherspoons is far better quality."
• "The meal was inedible: steak & ale pie, the pastry was hard, the meat chewy."
• "Food I expect to be fresh but it with obvious that it isn't cooked from scratch which I would expect for the price."
• "The Sunday roast was underwhelmingly disappointing."
• "Pies had soggy pastry, stodgy tasteless filling."

Service

Pros:

• "Staff lovely here."
• "Very attentive service, thank you for a lovely meal and lovely atmosphere."
• "The staff could not have been more welcoming."
• "Super friendly staff, good atmosphere inside, rooms are looking good and tidy, bed is comfy."
• "The service is friendly and prompt and there is also a good range of ales on tap."
• "The staff were friendly, professional and humorous throughout the evening."
• "Really friendly, helpful staff, nothing was too much trouble."

Cons:

• "Service was slow despite not being full or super busy."
• "The service was very poor - after a long wait we had to call waiter to take drinks order."
• "One of our party complained to the manager who did apologise but didn’t even offer us a coffee as compensation and to be honest she really didn’t look interested."
• "The service was slow, food cold and overall unpleasant."
• "The service was absolutely shocking, the staff were ignorant and rude."
• "Service was shocking too and it wasn't even busy."
• "The service was atrocious. Didn't inform us of missing ingredients, forgetting when we had asked for anything."

Ambiance and Facilities

Pros:

• "A lovely pub on the edge of Dartmoor."
• "Beautiful interior, facilities and location."
• "Definitely a memory that will last forever. Highly recommend this establishment."
• "This place is fantastic - the Landlord and Landlady, Phil and Sara are great, as are the bar staff."
• "Kids and dogs welcome too."
• "Lovely building, sympathetically renovated."
• "Lovely decor; spacious and clean."

Cons:

• "The rooms were noisy, and even though the website claimed it would close downstairs at 11pm, you could hear noise till 2am."
• "The condition of the room was disgusting for the price peeling paint and damp."
• "The hand soap and hand moisturizer had greasy deposits of dirty slime around the necks."
• "Really, really disappointing. INCREDIBLY rude, bad atmosphere, shoddy decor and a carpark that looks like a tip."
• "The corners of the floor had a build up of black dusty dirt."
• "The only downside was the bathroom as it had a very large clear window which overlooked the garden."
• "The bathrooms were dirty. Pink mould behind the bath taps, black mould in the plastic seal of the shower glass curtain."