The Hardwick Inn Reviews Summary

Atmosphere & Setting

Pros:

• "A very busy place! Cosy and comfortable."
• "The beer garden is glorious on a nice sunny day and includes lovely views."
• "Inside is recently refurbished and so clean. The gardens are beautiful in the summer."
• "During the summer though can enjoy their huge beer garden and in the winter, real fires keep you cosy!"
• "All round beautiful place."
• "The venue itself is set in beautiful countryside, As you walk up to the entrance is flowers in full bloom were a feast for the eyes."
• "Gorgeous historic inn with great outside areas as well as different indoor dining experiences."

Cons:

• "A stunningly beautiful 16th century building lacking real character, soul, warmth and coziness both inside in terms of the welcome and hospitality."
• "The pub consists of several small rooms that all rather dated and lacking any character that you would expect in a building of its age and location."
• "Visited in evening with kids, looked nice from outside but very disappointing interior decor and atmosphere - really dated."
• "The dining room is so drab and needs a drastic upgrade it also had a horrid smell."
• "But the bottom car park needs sorting out.big puddles of water and very uneven."
• "Also the parking can be a nightmare and you could end up parking quite a distance from the Inn itself."
• "The room was cold it was over 20 mins before our order was taken and we had to ask."

Service

Pros:

• "Service 5/5"
• "The staff were very attentive and in a lovely Christmas spirit."
• "The staff are nice, and it's a nice atmosphere."
• "The staff were happy and went about their work efficiently and were friendly."
• "The staff are extremely efficient and polite."
• "Staff were so lovely moms in a wheelchair and they were there to help opening toilet doors and just generally being really kind and helpful!"
• "Staff were friendly enough, can't put my finger on why but I wouldn't say it was a place I would rush back to."

Cons:

• "The attitude of the staff was lack lustre."
• "Most of the serving staff were either unfriendly or abrupt or quite surly which had never been the case before."
• "The first and most pressing problem is the attitude of a majority of staff towards customers."
• "Sadly the service was very slow indeed, long waits between courses."
• "We were asked after our meal if our food was ok and I pointed out that my food wasn't up to standard which was met with a simple 'I'll tell the kitchen', there didn't seem any real interest or concern."
• "Also girl in the stable bar yesterday looked so miserable!"
• "They were efficient enough, but, maybe because it was a post-Christmas, dull January day, I got the distinct impression that they weren't exactly happy in their work!"

Food Quality

Pros:

• "Choice of casual or more formal dining. Good choice of dishes on menu and an option of light bites for those with a smaller appetite."
• "Really nice ales and a massive range of home cooked traditional food Including interesting specials and a delicious carvery."
• "Each and every dish was so flavorful and came with so many complimenting tastes that just made every dish melt in your mouth."
• "The food however was excellent, top end of pub pricing but very nice and generous portions."
• "Food was delicious, I had a Hardwick special ploughman's and it was amazing."
• "Fish and chips excellent."
• "The food was superb, a nice range of pies, steaks, salads, fish dishes and something to suit everyone."

Cons:

• "All of the meals weren't big, in fact kids portions are bigger at more reputable places."
• "The food and drink was horrible and should have been good for what it cost!"
• "The hot chocolate was nice, however the cake was far too dry to be enjoyed...."
• "The fish platter cost £20 comes with frozen like fish."
• "The home made chips were cold floppy and undercooked and the veg was also cold."
• "The lasagne was burnt outside and in."
• "The food was abysmal. I had a burger, gluten free, which really meant most of the meal was missing."

Accessibility & Accommodation

Pros:

• "Very wheelchair friendly."
• "Great place to have a meal, my friend uses a wheelchair and had a dog with us and these factors did not spoil our enjoyment of a fab meal."
• "The pub is in an ideal location and has a huge front and rear garden as well as multiple rooms within the pub itself so it makes for a more intimate eating experience."
• "The Inn is dog friendly so an added bonus for me."
• "A wonderfully located pub / Restaurant offering a great selection of local Fare and Traditional Dishes."
• "Great beer garden at the front and back."
• "Dogs are welcome (has its own doggy bar)"

Cons:

• "Also no disabled parking anymore it's all roped off and first come first served for the close parking."
• "The only downside was the lack of an accessible toilet for my friend on a mobility scooter."
• "Since the pandemic, there is less parking outside the Inn you have to park about 140 meters away down the lane, the car park itself is huge."
• "The ladies toilets wasn't very safe. The floor was extremely wet and slippy, quite dangerous really."
• "When people are sat in the beer garden, they are only allowed to buy drinks from the outside Stable Bar."
• "As drinks and food orders can no longer be made inside for customers drinking or drinking outside the queue for the minimally staffed stable bar is huge."
• "Unfortunately on the mixed grill I'm not convinced the expertise or time was put in as very few of the meats were cooked correctly (under or over cooked)."

Value for Money

Pros:

• "Excellent value."
• "Definitely good value for money."
• "The food was delicious as always."
• "The food was brilliant! Good portions and really good quality."
• "The prices are reasonable."
• "Price for Bailey's Hot Chocolate, pint of beer and a sausage roll was very reasonable and all were delicious."
• "Food portions are nothing shy of marvellous, left overs on plate and full belly's value for money and the quality was top notch."

Cons:

• "Very expensive for the quality we received."
• "Menu still somewhat limited and as is parking but what they have is nice which is why they're busy I guess."
• "But the food was very disappointing for such a lovely place."
• "Large and varied new menu, but not a single vegan item on it."
• "The food is very, very, very average and for the price it’s poor value."
• "It’s over priced with a very basic cooking style."
• "Although charged at hotel prices."