Ferry Dental Centre Reviews Summary

Customer Service

Pros:

• "I want to thank the reception staff and his assistants they are definitely friendly and respectful."
• "The practice staff are kind, polite and helpful, and they provide exceptionally high standard of dentistry."
• "The reception staff is friendly, very polite and helpful."
• "The lady in the reception is very nice."
• "Receptionists are very polite and pleasant."
• "I appreciate their email reminders about upcoming appointments, and they even emailed me to check in to see how I was feeling after a treatment!"
• "After my treatment (the next day) I received an email from Iuri to check to see if I was feeling ok after the treatment."

Cons:

• "The costumer service is really bad, because they will make you struggle to get your *refundable* booking fees back and they will make their best not to give it back by making strange excuses."

Dental Care Quality

Pros:

• "Dr Papantonis and his assistant Lillie provided a perfect service, friendly, informative, humorous and caring."
• "Both Dr Harris and April look after you with so much respect and care that you simply forget you are at the dentist."
• "Dr. Papantonis explains everything along the way so you are confident and satisfied with the procedure."
• "They’re amazing at communication and making you feel comfortable, letting you know what they’re doing etc."
• "Dr. Charalampos is brilliant, he is a true perfectionist and won’t let you go until he is 100% sure he did a great job."
• "Dr Charalmpos is a very professional dentist attention to all details and advise you the best treatment."
• "Dr Harris and his team made me feel very comfortable, at ease and put up with me being a big baby."

Cons:

• "Good service, however I was quoted for 5 fillings... I went to another dentist and they said I only needed 2 fissure sealants."

Facility and Accessibility

Pros:

• "Practice is clean and welcoming, I can't speak highly enough."
• "Great location, easy access and reasonable prices in addition to appointment you can actually enjoy!"
• "The offices and surgery were extremely well equipped and everywhere was spotless."
• "For someone who lives locally but works in London, having the option of evening and weekend appointments was extremely useful."
• "The dentist area itself was immaculate and all the equipment seemed perfectly fine."
• "This is the best dental practice I have ever visited!... the surgery is always extremely clean."
• "Their hours are great did not have to take any time off work, they're even open on SATURDAYS."

Cons:

• "CAUTION! In this clinic you can encounter things that you cannot see in UK."