Address: West Quay, Padstow, PL28 8AQ, United Kingdom
Phone: +441841532915
Rating: 2.6
based on 176 reviews.
Location
Pros:
"Great location overlooking the harbour."
"View over the harbour was lovely."
"Overlooking the lovely harbour views."
Cons:
"Due to being a tourist hot spot, I doubt they will get many people returning because we certainly won’t be!"
"Unfortunately you pay more for the shops location rather than the quality of food."
Service
Pros:
"Service was pretty quick. Staff were friendly."
"One of the best fish and chips I've had and a really friendly service from the guys who served us."
"Very helpful staff member advised us of the best thing to order for our daughter's dietary requirements, and they went the extra mile to accommodate her."
"Quick service despite always being busy, which is definitely a positive."
"The staff at Padstow Fish & Chips are super friendly and very efficient and helpful."
"Very nice staff very friendly and helpful excellent service and friendly atmosphere."
"Bought takeaway, very polite and helpful staff. Not long to wait for delicious fish and chips."
"Terrible service, poorly trained staff in how to operate in a customer-facing role."
"Service was non existent and atmosphere was terrible!"
"Extremely slow and inefficient service while most of the staff seem to be staring at the floor."
"Staff were rude and talking amongst themselves."
"Very noisy! Very crowded no attention given to basic hygiene."
"Young staff rude and when we told them the breakfast was poor just walked off."
Food Quality
Pros:
"Crispy chips best I've tasted in years, fish cooked to order that was fresh and a lovely cheese and onion pasty."
"The fish was very good, chips were alright, and the homemade tartare sauce was a nice touch."
"The fish was fresh and chips perfect."
"Food was good chips lovely."
"The fish is excellent and the chips are good (although not quite the best in the area), and mistakes are quickly and apologetically rectified if you go back in."
"Takeaway fish and chips was superb, nice pieces of fish, all great sizes."
"The portions are good and the food quality is also good."
Cons:
"The treacle tart did not taste like a treacle tart and I could not eat it."
"The fish was more batter than fish and overcooked dry fish."
"Fish was soggy, chips were uncooked."
"The cakes were dry and quite clearly store bought."
"Genuinely one of the worst fish and chips I've ever had, very greasy, batter was somehow soggy even fresh out the fryer."
"Just spent £37 for four takeaway fish chips and gravy, the chips not too bad but the fish was garbage."
"The cod fish was disgusting, very thick batter and tasteless!"
Value for Money
Pros:
"The price was also excellent for what I received."
"Very reasonably priced too which is a bonus."
"Food and drink tasty at good price for Padstow."
Cons:
"Definitely not worth the money."
"They charged 65p per small packet of ketchup, which was an absolute rip off."
"For a fish and chips and a regular chips it was £14 and we couldn't eat the chips at all."
"£13.75 each for probably the worst cod and chips I’ve had since the 1970s."
"It costs £20 for 2 portions of fish and 1 chips."
"Daylight robbery."
"Drink prices are extremely overpriced!"
Cleanliness & Atmosphere
Pros:
"It's not a posh restaurant but a cafe but that said it was clean and full of helpful smiling staff."
"Was good service and spaced out well for covid."
Cons:
"Seats looked very grotty to sit on. They were once white but are now black."
"The atmosphere was very cold and drafty, all the doors open."
"The whole place was empty apart from one table and they seemed happy to turn people away."
"The place was also in need of more regular cleaning, due to greasy tables and floors full of food remnants."
"Also I found your wooden table tops to be sticky to the touch which is not very appealing."
"The furniture was dirty and needed a good clean along with the floor."
"Watching staff carry your food out on a tray wearing the same marigold gloves used to scrub the toilets is a big put off."