Kellys of Looe Reviews Summary

Food Quality

Pros:

• "Consistently high quality. Batter is crisp and not too oily."
• "The fish and chips were delicious. Nice size portions and not greasy."
• "Can't fault the fish or the chips, excellent."
• "The fish and chips were cooked to perfection."
• "Possibly the best fish and chips I've ever had, and I've been to a few chippies in my time!! Deliciously crisp yet fluffy chips and the fish was perfectly cooked!!!"
• "Fish was delicious with really yummy crispy batter."
• "The fish is as good as you can get the batter is perfect and the fish is delicious."

Cons:

• "The place was definitely overcooked and wasn't good at all."
• "Cod was undercooked (just) and had no real flavour."
• "The chips were mediocre. Nothing special."
• "The fish was big, although the batter was a little soggy."
• "Unfortunately, my experience at Kelly's of Looe left me wondering about the overall freshness of their food."
• "The chips were coldish, somewhat dried out, and some were withered."
• "The fish and batter was too oily for me. This oil drowned out the taste and crunchness of the batter and taste of the cod."

Service

Pros:

• "There was this young blonde haired girl there couldn't do enough for us she took her time went out off her way and made my mum a cup of tea and got me a chocolate highly recommend the place."
• "Staff attentive and wait reasonably quick."
• "Staff cheerful and welcoming."
• "Had some grub on Saturday...excellent service excellent taste n portion size."
• "Staff were friendly and initial service was quick."
• "Service excellent! Fabulous value for money! Highly recommend!"
• "Service was excellent- nothing too much bother."

Cons:

• "No napkins available either and price of can of coke a little steep at £1.65."
• "No proper cutlery! Those poxy little wooden forks are useless at grabbing flaky fish."
• "Sat eating in upstairs was freezing with air con blasting cold air on diners and food."
• "Very rude staff on Sunday night, wanted to buy pies or pasties but spoke to me very rude saying NO."
• "Staff were rude and unhelpful."
• "Service poor. Bought two meals and a drink. Meals dropped on table with one wooden fork each and a gesture of 'thanks'."
• "The final straw for me was that I bumped into the Chef as he left a cubicle in the bathroom and he didn’t wash his hands after having a movement."

Value

Pros:

• "But worth the money."
• "All at a fair price."
• "Portions are generous and won't rinse your wallet / purse at the till."
• "Great portion sizes and I thought reasonably priced."
• "Food was good but id imagine that if they charged a reasonable price for their drinks they’d have a 5 star rating instead of 3.5."
• "Good service and well priced."
• "The food was lovely, chips were tasty and crispy and portion size was generous."

Cons:

• "Nice food, massively let down by the extortionate prices and miniscule portions."
• "Awful value for money. Not worth the money."
• "It was also very expensive for what we got. I ordered scampi and chips (£12) which stated on the menu would come with tartare sauce (it didn't)!"
• "The price off the scale."
• "Ordered 2 large cod & chips only to be palmed off with 2 small pieces costing me £32."
• "Really really expensive if you eat in the restaurant... so make sure you Check the prices!"
• "The drinks were extremely overpriced."

Cleanliness & Ambiance

Pros:

• "The shop is spotlessly clean."
• "The restaurant has an upstairs with a balcony which is tucked away from the melee of Looe."
• "Very modern and clean restaurant area."
• "Good modern clean toilets, plenty of seating in the restaurant."
• "Really lovely fish and chip shop situated right in the heart of Looe."
• "Seated quickly, lovely upstairs room, light and airy."
• "Also great for warmer times out on a balcony seating area."

Cons:

• "The seating area and bins downstairs were not kept very clean."
• "Customers who chose to stay in and were forced to sit downstairs, at wobbly tables located close to very large bins."
• "Service unacceptable, dining area upstairs health hazard, staff has no training or knowledge what to do."
• "Only disappointment is that the upstairs restaurant wasn't open for seating over the busy Bank Holiday."
• "A lot of rubbish all over the floor around the building looked a bit run down."
• "Again very dirty not just from food."
• "Terrible hygiene. When we arrived all the tables were dirty and had hairs on them."