Blue Lagoon Fish & Chips (Balloch) Reviews Summary

Food Quality

Pros:

• "Gluten free fish and chips, absolutely gorgeous, to die for, cooked to perfection."
• "The fish was tender and flaky. It stayed in nice eatable chunks."
• "The gluten free battered fish is so light and crispy, tastes amazing."
• "Fish n chips - batter was really light and not greasy. Chips were amazing."
• "The GF fritters were delicious."
• "Very tasty, thin and crunchy batter and very fresh fish was used for both!"
• "Great chips, excellent crispy batter, not greasy, and perfect mushy peas."

Cons:

• "Got food from here yesterday. An absolute disgrace of a place to eat."
• "Food was absolute garbage and took FOREVER despite being the only customer."
• "The sausage was pretty bland and nothing like any other sausage I have had from any other chip shop in Scotland. The chips were terrible. Lukewarm at best..."
• "The fish supper was just 'OK' (despite being a special), but my haggis was awful 😖 It had no taste or texture & was like mush."
• "Ordered chips today from here and they were disgusting. Completely inedible."
• "Worst chippy I have had in years.. Fish was rank. Swimming in grease.. Soggy and also burned."
• "Chips tasted off, like foostie potatoes and the fish was fried for every inch of its life, dry and extremely greasy."

Service

Pros:

• "Rowan took the time to make suggestions and was genuinely interested in how our trip has been so far."
• "Service was very good, tea and coffee reasonable."
• "Staff were very friendly and chatty while they worked efficiently."
• "The staff were lovely, welcoming and happy to help you in any way - nothing was a bother."
• "The team were so helpful, happy and friendly."
• "Sanya who served us was so friendly and helpful."
• "The staff were really friendly, prices great, the decors fun."

Cons:

• "I was here today, waitress staff was shocking. Sat with a filthy table being ignored for at least 15 minutes. Then they started serving everyone who came in after us. Eventually I walk out. Wont be back"
• "Once I put my beans on the plate I found there was a napkin which turned to mush and stuck to it yuck 🤮🤮"
• "The only complaint I have is that the waitress cleared two plates from the table while one of us was still eating, and that is very rude."
• "We waited over two hours for our food."
• "A simple pizza crunch supper took more than ten minutes, cost more than £8, and was most bland food I've ever eaten in my life."
• "The assistant thought she was clever by not writing down our order."
• "The service was horrendous, my partner had macaroni and chips, she complained about the chips being cold as did someone at another table the waitress started arguing with my partner she said you should have ate your chips first, very rude and over the top prices."

Value

Pros:

• "The service & food was excellent & all very reasonable priced."
• "The food here is excellent, I live in Clydebank but will happily travel here to get my fish and chips, food is always fresh."
• "Amazing quality fish and chips, restaurant has a lovely theme and is decorated lovely."
• "The menu was good and the prices were even better."
• "Really well priced and the portions are really big you get a lot for your money."
• "Very reasonably priced too, so would definitely recommend."
• "Lovely food, decent prices and really great staff!"

Cons:

• "The fish and chips were not cheap at more than £8 for the two fish version."
• "Waited 30 mins for portion of chips as a walk in customer!!! Prices a bit high as well but its in a prime tourist area."
• "£1.30 for a pickle was taking it too far other than that it was well worth the money."
• "The food is OK but it's a bit expensive compared with other chip shops around and the portions where not all that great in comparison either."
• "Wow just under a tenner for a smoked sausage supper, suppose there is a first and a last for everything."
• "The wait and pricing however was ridiculous, 40 minutes and £20 for 3 suppers."
• "They also massively overcharge for things that most chippys do for free or charge 10% of what they charge for it."

Ambiance & Cleanliness

Pros:

• "The location is great and close to Loch lomond."
• "The decor of the shop was nice and clean."
• "Restaurant has a lovely theme and is decorated lovely."
• "Came here with boyfriend today, we were amazed at how nice the restaurant is for a chippy, really nicely done up and clean."
• "Great fish and chips place - the décor is fantastic and adds a nice atmosphere while inside."
• "In addition to being greeted with a friendly welcome the premises are very clean and tidy."
• "Stopped in here after some hillwalking on the weekend. First time coming in since it was bought over by blue lagoon and was pleasantly surprised. Interior decor was good and nice and clean."

Cons:

• "terrible. The room wasn't clean, the bathroom was filthy."
• "A lovely day out ruined by the small older lady that was very rude to my friends and me."
• "Floor very greasy and ladies toilets sink not plugged in."
• "Woke up today with probable food poisoning or something from drinking the draft lager- either way we are ill! Overpriced, poor service and grubby, what were we thinking! Must have been the beautiful weather that blinded us! Never again."
• "The service was extremely poor. We were a party of 12 (7 adults and 4 children). we were given our fish and chip, but none of us could eat it as it was rotten."
• "I had double sausage supper with beans which was rotten, batter was either chewy or hard, chips were tasteless."
• "Food poison capital of Scotland this shop, not only are staff awful and rude."