Address: Kelburn Estate, Fairlie, Largs KA29 0BE, United Kingdom
Phone: +441475568685
Rating: 4.6
based on 258 reviews.
Events and Activities
Pros:
"Love their events especially the garden party."
"When we visited there was a 'wizard school' for kids."
"2nd time attending their Halloween event. Well organised, well staffed."
"We also did the jack & the beanstalk event which we booked on arrival. This took place in the secret forest which was fab too."
"Had a fun day out at Kelburn for the superhero event."
"The events are epic too, really great value for money and the actors are brilliant."
"Booked in advance for the event and was pleasantly surprised by the level of organisation, considering the price is small in comparison to the experience."
Cons:
"The Halloween joke told to the kids at the end of the tour was too crude I thought...I'm by no means a prude, but wouldn't be at all happy with my kids repeating it."
"Everything is closed apart from the cafe and gift shop..of course my daughter fell over some unsecured metal dividers."
"Went to Kelburn’s Asylum Halloween event last night and it was very disappointing. Crude and full of unnecessary swearing."
"Rip off and con! £160 to camp for two nights with two tents, then to be asked for more money to go into the park!"
"Great views and kid's enjoyed the secrect garden however very over priced 30 to wander around a Forrest castle was closed."
"The playpark is rubbish though, they should invest a bit more in this, the one that's there is only suitable for 8 and over?"
"We arrived at 3.30 in the afternoon and we were charged £50 for an hour."
Facilities and Accessibility
Pros:
"There is gravel paths so prams and wheelchairs can access certain parts of the venue."
"Good clean facilities and friendly staff."
"Wheelchair access (a wee bit of a bumpy road and an uphill push) on the whole okay."
"Showers and toilets are spotlessly clean."
"Toilets were spotlessly clean, staff couldn't have been more helpful."
"Excellent campsite, toilet facilities are basic but very clean, nice scenery, staff excellent very friendly and helpful."
"The toilets and shower area were all thoroughly cleaned."
Cons:
"Little for the kids to do and definitely not worth the £30 entrance fee."
"Very costly admission prices, £20 for 2 adults.....for what? It said castle and grounds, but castle was closed."
"Turns out the castle is only open to visitors at certain points of the year, which was a shame."
"Enchanted forest is not accessible by buggie."
"Absolutely not wheelchair accessible. Would have been helpful if it was mentioned on the website (no access statement at all)."
"They also charge on top of entry fee for the soft play which is a bit of a joke."
"Not suitable for anyone unable to walk far or deal with steep steps and hills, paths too rough and uneven for prams, buggies, wheelchairs or mobile scooters."
Staff and Service
Pros:
"Very friendly and helpful staff."
"The park is pet friendly. The staff is very helpful. I highly recommend it!!!"
"Staff are really good with all types of kids."
"Staff incredibly friendly."
"Big shout out to the lady who I believe it site management.. Whatever your paid isn't enough!"
"Our tour guide Emily was fantastic."
"The staff at Kelburn Country Park were incredibly accommodating and went above and beyond."
Cons:
"But the place needs some fixing up, broken sections of fencing, toilets could be cleaner, cafe food bit basic."
"Rude and obnoxious manager who doesn't know the first thing about customer service, we definitely won't be coming back in a hurry."
"At no point were we made aware that the area isn't disabled friendly."
"Very beautiful place and lots to see would recommend for a day out with the family. Only problem I had was on arrival here with one of the staff members at the car park was very rude towards us and very unhelpful."
"The one playground that was available was rather dull and boring."
"Some of the park buildings and materials looked a little tired, could be an end of season effect."
"Toilets are terrible and stained and in terrible need of updating."
Value for Money
Pros:
"Super day out for the family. Lots to do and see. Nice little cafe, very reasonably priced."
"At the moment it's £5 for carpark and £3 each for the secret forest. Not a bad price for a whole day of fun."
"The price for parking and the Secret Forest is incredible value when compared to places offering far less."
"The entry cost is only £5 per car which I consider to be great value for money."
"Great place for families. Only £5 to park for the day."
"You just need to pay 5 pounds per car for the car park at the information center."
"All you have to pay is £5 for all day car park."
Cons:
"Very costly admission prices, £20 for 2 adults.....for what? It said castle and grounds, but castle was closed."
"5 pound payment for car parking is quite expensive."
"Great views and kid's enjoyed the secrect garden however very over priced 30 to wander around a Forrest castle was closed."
"We arrived at 3.30 in the afternoon and we were charged £50 for an hour."
"Rip off and con! £160 to camp for two nights with two tents, then to be asked for more money to go into the park!"
"If we went with kids it may have been a lot better but £9 per person for essentially parking for forest walks wasn't great."
"Food van overpriced, and just basic toasties really."