Forest Holidays Deerpark Reviews Summary

Cabin Quality

Pros:

• "The cabin was very clean, modern and luxurious."
• "Stayed in a bronze cabin as we didn't want a hot tub and it was perfect, still situated on the water and with 3 steps to climb which was brilliant with 2 small children, really clean, had everything we needed from towels to dishwasher tablets."
• "The cabins well equipped and very warm too."
• "Absolutely beautiful lodge with a hot tub which is cleaned daily."
• "The cabin was perfect- number 11- on the water so we fed the ducks and just enjoyed the view!"
• "Our cabin was warm and fairly well equipped."
• "The cabin (20) was lovely and very easy to keep warm."

Cons:

• "For the total cost, we were really disappointed by the overall standard."
• "The furniture is extremely worn out and the outside of the cabin is dirty."
• "The internal decor is outdated and there were scuff marks everywhere, needs a refresh."
• "Our cabin needed a little updating."
• "In a few places the wall paper was coming away from the wall."
• "Cabin filthy, cobwebs with dead moths EVERYWHERE!, dirty ledges."
• "Dirty out dated and unsafe cabin. Doors wouldn’t close, fan hanging from ceiling, dirty, worn out and tatty."

Staff and Service

Pros:

• "Service was excellent for the whole stay."
• "Staff were friendly from arrival and really know their stuff when it comes to the wildlife and plants on site."
• "The staff were fabulous, friendly and helpful."
• "All staff are always extremely pleasant and helpful."
• "Staff are very friendly and helpful."
• "The staff were friendly and helpful and there were a wide range of activities on offer."
• "All of the staff where lovely and the housekeeping staff are by far the best we have encountered."

Cons:

• "A very unfriendly employee told me off about my dog being unleash outside the reception."
• "Staff was OK but not as friendly as in other cabins we have stayed."
• "Raised my concerns with the 'hub' manager who was unbelievably rude with a sassy attitude."
• "Staff could be better informed on info to do with the menu and more willing to make the effort to check the allergy sheet when politely requested to do so."
• "When reporting problems they don’t seem to resolve anything."
• "Tried the hot tub now it was too cold so what’s going on hear?"
• "Overall although we have stayed with forest holidays before we will not be booking with them again as they do not offer quality accommodation, locations or any value for money."

Value and Pricing

Pros:

• "Cheap if you go at the right times!"
• "We highly recommend Deer Park and look forward to returning soon."
• "The extras are pricey like the burgers but they are worth it as they are the best burgers I've ever had."
• "For £350 for the week including bike hire it was ok..."
• "Just stayed here for my birthday weekend we was in cabin 34 and I can honestly say it is well worth the money."
• "Food in the hub was also really good, tasty and reasonable in costs, we also had some delivered promptly, again tasty and piping hot."
• "We did the star gazing night walk and the ranger that took us out was fantastic!"

Cons:

• "The only real negatives are the initial cost is prohibitive for many."
• "Despite having to go and order they still charge £3 delivery on top of the £34 for 2 pizzas, that's NOT clever!"
• "Friday night tried hot tub way too hot couldn’t even stand it for 5mins let alone 15mins as it states."
• "The decking area has an access gate which had a faulty latch and having a baby made this un secure and dangerous."
• "Only downside is the prices in school holidays."
• "Site shop is limited with inflated prices (just like every holiday venue)."
• "All in all a disappointing experience, close to 800 GBP for a weekend."