Tony Macaroni Reviews Summary

Service and Wait Times

Pros:

• "The hostess was great, run off her feet and always had a smile/polite comment to make."
• "Our waitress was very attentive and helpful and seemed to be the only one there."
• "We were served by Jonathan, a very attentive, friendly and efficient member of staff."
• "our waiter was jonathan and he absolutely made our experience."
• "Had a very enjoyable Saturday evening, all three courses were superb, a very relaxed dad and son time, all made better by the efficient and extremely pleasant service of our waiter Jonathan."
• "Very nice service, very friendly, very helpfull."
• "I believe this establishment has the best staff you can find."
• "Great food and fantastic customer service here. Waiters and waitresses were extremely attentive throughout, which really makes the experience."

Cons:

• "I waited 45 minutes for my food (after the collection time)."
• "Only problem was the long delay between our starters and main courses."
• "Miserable waitress took half of our drinks order and our starters. Only half of the drinks order 30 mins later and the starters took the best part of an hour."
• "Waited an hour and a half for a dish that did not contain the meatballs, beef strips or bacon as stated in the menu."
• "Appalling service. 45 minutes before the starter arrived and after waiting another 45 minutes, in vain, for the arrival of the main course we decided to end our visit."
• "Made a reservation for dinner at 5pm. It took 2 hours before our food arrived."
• "Waited 45 mins before they took our drinks order then another 15 for the food order."
• "Waited about 30 to 40 mins to eat finally when we got a table ordered drinks they took 15mins to arrive macaroni not very warm was so hungry just ate it."

Food Quality

Pros:

• "Clearly understaffed which is a shame as the food is 10/10."
• "Had a beautiful lunch there with a friend n both meals delicious."
• "When eventually the mains arrived piping hot they were lovely."
• "The food was lovely, everyone enjoyed their meal and had a lovely evening."
• "I recommend the pizza quattro formaggio with anjovis."
• "The food is of high quality, tastes fresh, and has nice sized filling portions."
• "Great quality of food, efficient service by very pleasant staff, and lovely atmosphere."
• "Visited with group of kids for a birthday dinner and was very impressed with the food. The adult goat cheese pizza was huge and tasted amazing."

Cons:

• "The big seafood plate is tasteless."
• "The food was very disappointing, the chicken wings had some weird taste off them."
• "My pasta was saturated in sauce, spoiled the meal."
• "The bruschetta pomodoro was tasteless, very little seasoning."
• "Long waits for service, drinks I had to re ask for, food took forever."
• "We have been here on numerous occasions but have to say came away very disappointed tonight."
• "Very poor service. The blonde lady who is dressed like she's possibly a manager, marched us to a table with no greeting and dropped 4 menus on the table."
• "Rice on main dish was uncooked and very hard."