TeamSport Go Karting Glasgow Cambuslang (formerly Scotkart) Reviews Summary

Customer Service

Pros:

• "staff are brilliant they keep you well informed"
• "The team on shift on yesterday made sure everyone was comfortable and took the time to explain how best to approach every corner."
• "The staff are lovely, Barry and Sam at the front desk where a great help"
• "Barry and Sam were fantastic hosts. Very friendly and always had a smile."
• "The staff on the track were friendly and helpful, making the experience even more enjoyable."
• "The staff were so helpful & socially aware."
• "The staff are very friendly, helpful and approachable."

Cons:

• "When I informed the marshals that I had been slammed into they cared more about the cart than me."
• "The attitude of the track staff I felt was just not good enough."
• "Staff were cheeky, sarcastic and unhelpful to my questions."
• "The marshalls seemed disinterested and paid little attention to the extent that I had been bumped into several times."
• "Unfortunately had to take one star away for very bad food. We ordered everything from the menu. Some pizzas were overcooked, some undercooked. Chips definitely undercooked."
• "The staff don’t care about drivers on the track who have no regard for others’ safety."
• "Despite the briefing- Yellow lights mean nothing. The first round I was in, half the drivers didn’t slow down and were still overtaking during yellow lights."

Safety and Track Conditions

Pros:

• "allowing all of our young people to have an inclusive, exciting and safe experience"
• "Staff do a good job of ensuring safety with traffic light system which made me feel reassured."
• "REALLY SAFE."
• "we felt verry safe at all times on track"
• "They allowed competitive driving whilst watching closely."
• "Brillant staff, extremely friendly and helpful and have a great emphasis on safety."
• "The staff were well trained and enthusiastic and reinforced the importance of safety throughout our time there."

Cons:

• "People were stopping on the ramps which once slowed you can't get up"
• "But sections of the track need replaced. Literally bits missing in some sections, and really bumpy in others."
• "Track was overcrowded with greatly varying degrees of ability"
• "Track too tight it's hard to cleanly overtake without hitting each other."
• "The marshalls seemed disinterested and paid little attention to the extent that I had been bumped into several times."
• "the stewards had no interest in peoples safety"
• "I felt very unsafe on the course with in my opinion too many people going at once"

Value for Money

Pros:

• "Prices are very competitive taking into account the product and service you get."
• "Free parking."
• "Very good experience worth the money, there are good karts automated lap timings and camera available on rent."
• "Free lockers available."
• "Prices as well affordable."
• "Everything is on highest standard."
• "The provided kit is of a good quality, as is the necessary purchase if Balaklava and gloves."

Cons:

• "When I arrived was asked to pay 7.99 per person for gloves and a balaclava."
• "Total wast of money won’t be back."
• "Would recommend trying elsewhere you want a more competitive driving experience."
• "We were on red lights for 3 of those minutes"
• "Do not recommend this place as they write off your scores"
• "The coffee/snack facility could be smartened up a wee tad as could the toilets."
• "The whole organisation of the night was a shambles for paying £148.00 this has got to be one of the worst experiences I've had."

Overall Experience

Pros:

• "Would def recommend it."
• "Now that's what you call fun great drive great track great staff thanks to Martin from the reception for looking after us."
• "Scotkarts was amazing, loved the track, the best I door track I have raced"
• "Great experience for the kids, my son loves it here."
• "All of us had a fantastic time."
• "I’d highly recommend this place to anyone looking of any age."
• "Everyone walked away having really enjoyed themselves and all saying they would definitely come back again."

Cons:

• "Usually have a really good time here but this time has ruined the whole experience for me and the group I was with."
• "I wish the people at the venue would of done something about [the aggressive drivers]."
• "There were some marshall’s who ruined the experience with unprofessional behaviour."
• "Absolutely dissatisfied by this track"
• "Feels like every time you go to Cambusland go karting you feel more disappointed... Very disappointed timing overall."
• "This visit we were VERY disappointed. Have previously had better service here than this."
• "Very saddened and disappointed by my experience today"