The Bletchingley Arms Reviews Summary

Service

Pros:

• "Murdo’s courtesy and attentiveness was second to none."
• "Our waitress, Emily, was lovely and went out of her way to make our experience comfortable and enjoyable."
• "Service by all staff was excellent and we were well looked after."
• "The staff are fantastic and Friendly with very quick service."
• "Service was good, friendly and prompt."
• "The staff were very friendly and service was efficient."
• "Service excellent. Staff couldn't do enough for patrons."

Cons:

• "The service was OK. The member of staff couldn’t stop putting her hands down her trousers and pulling her trousers up."
• "Expensive and poor service when we visited."
• "Service was low and often didn't provide cutlery when we needed."
• "The service was incredibly slow, having to wait over 45 minutes for our 1st drinks order and longer for our meals."
• "Service could be better - had to ask for mustard 3 times, my brother in law was served wrong meal."
• "Service was very slow and had to jump on staff to get their attention."
• "Service was friendly but slow, forgetful and unattentive."

Food Quality

Pros:

• "Food was amazing and they have tons of gluten free dishes too."
• "The food was out of this world and I'd say easily one of the best meals I've had of late pipping hot and full of flavour."
• "Nice variety of food on the menu and very big portion sizes."
• "The vegan menu was to die for, and my mates who weren't vegan enjoyed their food too."
• "Ribs were amazing."
• "Lovely food couldn't fault it!"
• "The food was absolutely amazing!"

Cons:

• "Room was hot and stuffy and opened out to a very small patio area, enough space for about 6 dining chairs."
• "Our mains were alright not fantastic."
• "The food was OK, average at best."
• "Food was cold when it arrived."
• "The food was bland and not seasoned well."
• "The chips in skins were on the cold side and dry."
• "Food was very average and not worth the premium prices."

Value for Money

Pros:

• "Very reasonable prices for the high quality of food served."
• "Good value restaurant /pub offering a variety of reasonably priced standard dishes and a few 'specials'."
• "Pricing and size of meals was appropriate."
• "The food was a good price and was nice."
• "The food was generally good. A couple of errors but these were quickly rectified."
• "The food is also quite tasty, and pretty good value for money."
• "The food has always been a bit more money but well worth it in portion size and amount."

Cons:

• "Didn't convince me to buy something because of (very) expensive prices."
• "Would I be tempted to visit again? It would be really tough to convince me to do so."
• "The Milk Shakes at £4.25 we were expecting something good... Expensive and NOT At all Appetising."
• "Food was terrible quality for the prices charged."
• "Very expensive pub, for one cup of Americano and two buns (burger buns) we were charged 20 pounds (!)."
• "Food was OK but not amazing, definitely overpriced."
• "Food was terrible quality for the prices charged. Burnt, tasteless and evidently sat under hot lights."

Ambience and Facilities

Pros:

• "The pub is very spacious and clean throughout."
• "Great place to go in a group, family or couple."
• "The patio terrace, which has lots of room for lounging and dining."
• "Lovely Pub with outside bar and childrens play area."
• "It has a nice, open outside area with table service."
• "Nice big car park too. Has an outdoor area for in the summer."
• "A lovely pub with friendly staff and a good menu."

Cons:

• "No Staff about to tell you were sit, how or where to order."
• "Consequently the service was very slow."
• "Waited ages to get someone's attention to get the bill."
• "Will go somewhere else with my family next time as it felt a bit weird."
• "The service was friendly but slow."
• "The noise of the school dining room left our ears ringing and noted this was not the place for a good value adult lunch."
• "A dismal experience. This was not just a bad day at the Bletchingley Arms, what we experienced is a deep rooted break down of management and control."