Ocean Terminal Reviews Summary

Shopping Experience

Pros:

• "Shops like HMV, Boot's, M&S are handy."
• "Good selection of shops, not a huge shopping centre but nice, good selection of restaurants which are very pretty and excellent cinema, will definitely be returning!"
• "It's indoors so good for the winter. Decent selection of shops and a Cinema."
• "Great shopping space with a variety of restaurants. Also provides entrance to the Royal Yacht Britannia."
• "Good selection of shops and food places."
• "A fantastic location, good restaurants, and not to mention the Royal Yacht Britannia!"
• "Modern shopping centre with Vue cinema, mix of shops, food, Royal Yacht Britannia and art hub worth visiting."

Cons:

• "The centre itself is dire, there are hardly any shops left."
• "Every time I go to Ocean Terminal more shops are boarded up and it feels like a ghost town."
• "Pretty limited shopping experience. Lots of empty shops."
• "Certainly not the shopping centre it was 10 years ago, full of empty units and chain stores."
• "Half the shops here are closed or being remodeled. Not much of a shopping centre currently."
• "It's a shopping centre without any really good shops, as most of the really good ones have long since shut."
• "Practically a dead shopping centre. Was once great but it feels all the good stuff about it is gone now."

Accessibility & Location

Pros:

• "Tram now stops right outside which is perfect."
• "Free parking is also a bonus!"
• "Good place to park the car free when going in to Edinburgh."
• "Really easy to get to from the city bus or tram stop directly outside for your convenience and just 20 mins from the city centre."
• "Well connected with local transport."
• "Lots of buses and trams so easy to get to."
• "This mall is well served by public transport and is the home of royal yacht brittania open to the public offering opportunity to have a meal on board."

Cons:

• "Because of the construction around the shopping centre you would need to walk around to access buses."
• "Feels like an isolated mall."
• "Hard to access the car parks, as most lifts and stairs are now closed."
• "Currently not good disabled or safety. Escalators not working, 1 lift working red car park for weeks and fire escape stairs closed."
• "It’s impossible to access either by foot, car or public transport."
• "Don't park in the far side car park because it then becomes a maze to actually get into the centre."
• "Feels like the ghost of an old shopping center. Nothing there worth visiting anymore and getting there is extremely frustrating."

Amenities & Facilities

Pros:

• "It even has a Soft Play for your little ones."
• "Toilet facilities are available everywhere."
• "quietest mall in Edinburgh with all day free parking and beautiful views across the firth."
• "Excellent shopping and leisure precinct. Multi screen cinema with a great variety of films, many and varied eateries, plus a huge variety of shops."
• "Indoor retail shopping with all the requisite features: restaurants, cafes, fast food, department stores, bookstore, boutique shops, even a charity shop. Entertainment includes a huge, fantastic movie theater, roller rink and skateboard park with an accessories and parts shop."
• "A great place for shopping, entertainment, drinking, eating, merrymaking and relaxing."
• "A shopping centre that us just a little different. You can go to the cinema, visit the Royal Yacht Brittania, choose a nice restaurant to eat at, and there are some quirky shops to see too."

Cons:

• "On the ground floor only one disabled toilet accessible which was really dirty and smelly."
• "Toilets are 2/10 stinks and not very clean."
• "Problems with hot water or no water in disabled toilet."
• "Power went off which meant no sound, nobody came to tell us what was going on."
• "One of the attractions in the play area hasn't been working for a while now."
• "Lockers are getting harder to use as locks broken on many lockers."
• "This building is not very well designed you have to different lifts to access all mall floors then another one for the car parks."

Atmosphere & Environment

Pros:

• "A nice, well laid out place."
• "Looks clean, modern and vibrant with a wide range of shops and restaurants."
• "Beautiful and relaxing sights."
• "It is a warm environment."
• "A nice, warm place to take cover from the rain."
• "A beautiful and carefully planned place."
• "Fantastic place to visit. All nicely done."

Cons:

• "This looks like a mall from a post-apocalypse movie. Absolutely crumbling."
• "The whole place is abandoned and it's very depressing."
• "What a depressing place to visit… place looks like something out of a dystopian movie. So many closed shops/empty stores."
• "It's very run down, most of the big brands have moved elsewhere!"
• "The place is shockingly empty, like a ghost town with closed shops all over."
• "The place just has no atmosphere anymore."
• "It's more of a ghost town now."