Buchanan Galleries Reviews Summary

Shopping Experience

Pros:

• "Very Charming & Elegant Shopping area with Great Fantastic Shops to See with lovely Area Food Court for all to Get."
• "The architecture is a testament to contemporary design, with expansive spaces and sleek lines that beckon visitors to explore."
• "It has shops for everyone and everything you could need."
• "A multitude of shops to choose from including John Lewis, Boots and Lakeland."
• "Great shopping centre, lots of places to eat, good shopping too."
• "Wide variety of shops all ranging from nice and cheap to good quality brands."
• "Shopping at Buchanan Galleries is a delightful journey through an array of high-end and popular stores."

Cons:

• "Even when busy it feels lifeless."
• "It's a decent shopping centre experience in the city centre of Glasgow but it is nothing stand out or special."
• "Shops are fine, but design-wise it’s the worst one I’ve ever been."
• "Like every other shopping centre they have hardly any shops left that I would be interested to shop in anymore."
• "Over the years this place has become less and less busy and fewer shops to attract shoppers."
• "Random shops and that's about it. Smaller than other shopping centres so has less varied stuff available."
• "Noticing a number of shops closing, and spaces where shops used to be .... a bit worrying...."

Accessibility & Location

Pros:

• "Buchanan Bus Station and Queen Street train station all within quick walking distance."
• "Easy to get to via public transport with bus depot and train station a short walk away."
• "Its next door to the main bus station so great for customers so they don't have to drive into the city centre."
• "Seems to be the best mall in Glasgow and easy to walk to from town center."
• "Well situated in a central location. Close to train and bus stations."
• "Easily accessible by bus, train or car with a huge multi storey carpark."
• "It is well served for transport with car park, train station, bus station and subway station all on its doorstep."

Cons:

• "No diffrent parking colors on the floor for disabled and child parking so went further than I needed to."
• "Had to navigate down icy unsalted stairs at night on one of the coldest nights of the year and no disabled ramp which made everything worse."
• "Downside is the parking which is always difficult especially because they insist in having so many spaces reserved for the car wash facility."
• "Parking I guess is probably about what you would expect to pay in the city."
• "Parking a little on the expensive side though."
• "The car park has such a confusing and hazardous layout."
• "Parking is a little on the tight side for a large 4x4."

Food & Dining

Pros:

• "The food court upstairs is a great place to sit."
• "Check out the bubble tea near the entrance at the Concert Hall."
• "The local food options upstairs are amazing."
• "Amazing place: different food options like tacos, gyros and pretzels."
• "So many different shops to enjoy, as well as a wide variety of good restaurants."
• "Various eating places including Starbucks, Greggs and Krispy Creme as well as a restaurant in John Lewis."
• "Nice food court with pop up cafe serving great tea and coffee."

Cons:

• "The only minus points are no decent eateries and quite a few empty unites."
• "Food court very poor."
• "The food court is not the greatest."
• "Only issue for me would be a limited selection of eateries."
• "The food court is quite basic but has a Burger King, so it's ideal if you come with the kids."
• "The 'food court' has like 2 cafes in it."
• "The food court isn't great."

Cleanliness & Maintenance

Pros:

• "The toilets are always kept clean and tidy too, which is a plus."
• "The floors and hallways always being relatively clean."
• "It's kept in good condition, very clean inside."
• "Clean, good variety of shops, small food hall on the top floor as well as toilet blocks."
• "The centre is clean, staff are friendly and helpful, décor is well maintained."
• "Facilities here are also high quality, being cleaned regularly by staff."
• "Public restrooms always clean and tidy."

Cons:

• "Even when busy it feels lifeless."
• "Toilets on top floor are disgusting."
• "Though sometimes when entering the toilets there has been the residue of human waste in the toilet 🚽."
• "Once there, I was disgusted by the SMELL from the unrinals!"
• "Also public toilets are hidden away on the top floor."
• "Was and eery experience coming to this shopping centre when it was completely derelict."
• "Disgusted. Went to buy Buchannan Galleries for my Mum towards her Christmas... Got all the way to the 'help desk' asked for a £50 gift card and was told 'We don't accept cash here. You'll have to go to John Lewis's'."