The Thistles Shopping Centre Reviews Summary

Accessibility

Pros:

• "All shops in one place so convenient. Mostly wheelchair friendly as all one level and has life and disabled toilets and near to bus and train station with connecting lift so makes travelling into Stirling to shop easy."
• "The brightly decorated shopping centre can be reached from the pay & go carpark which features a lift to accommodate wheel chair users."
• "Very convenient for handicapped visitors with wide main corridors and elevators."
• "Very light and airy. A good variety of stores with disabled access entrances. The toilets are very clean and well maintained."
• "Good car parking facilities with lifts and stairs accessing the whole centre."

Cons:

• "V poor. Today whilst we were accompanying my partner's disabled father the Thistle Centre had to he evacuated. Very indistinct pre-recorded warning over PA. NO DIRECTIONS WHATSOEVER FOR WHEELCHAIR PEOPLE."
• "Parking is slightly confusing as the signage could be a lot clearer."
• "It's OK for shopping but parking is atrocious - both in availability but also it's SO tight you need to breath in when parking a Ford Fiesta... very little room for maneuver in the multi storey car park."
• "Too long and cramped to wait on Cowie bus."
• "Parking is available however this is very expensive!"

Cleanliness

Pros:

• "Clean and airy, toilets clean too."
• "The shopping centre has a good range of shops and is kept clean."
• "Realy clean center. Toilets are spotless will be back soon."
• "It's always clean and tidy, and it's spacious and bright."
• "Good clean shopping centre with more than one public toilets and easy to find your way around."

Cons:

• "Secondly, the place can be filthy, sticky evaporated drinks left on the floor, milkshakes on the walls and of course the bathrooms, the most disgusting excretion covered room I've ever seen."
• "Horrible place. Dirty, well worn, gloomy."
• "One's second impression arriving by car is a low, dark and grungy carpark."
• "And the dirty blank service walls, delivery yards, escape staircases and dirty ventilation pipes and grilles that 'inside out' malls like this give to the unfortunate cities that host them."
• "The shopping centre is out dated and looks like its still in the early 80's."

Shopping Experience

Pros:

• "Great shopping center all under one roof good selection of shop."
• "This place is huge there are maps so you don't get lost and its amazing."
• "Great shopping centre with a wide selection of shops."
• "Always a delight, bright, open planned shopping precinct, lots of shops, seats, access via carpark, near station and bus station, bike hires, bike parking and centre of town which can be minutes from anywhere else in town, also plenty of restaurants around."
• "Very nice shopping center with a good variety of stores and a number of locations to stop for a cup of coffee or tea."

Cons:

• "We come here every year n love the thistle centre but this year a few shops closed which was a bit disappointing."
• "No more H&M or Zara etc. No decent food places either indoor."
• "Quite a few retailers are leaving meaning there are a few empty units."
• "Most of the shops have shut down, smaller vendors are the same as I know rent is too high."
• "A lot of shops closing down and nothing worth going in for recently specifically at Christmas time."

Customer Service

Pros:

• "Security and staff are always really friendly."
• "Staff that works for the Thistle Center and The Marches are respectful, polite and really helpful 😃"
• "Staff in shops extremely helpful."
• "There is an information desk that will help you locate what you require."
• "My dad lost his keys one night and the whole team helped up so much."