Milk London Reviews Summary

Service

Pros:

• "The staff is sooo nice. There is a queue on Sunday but it moves fast."
• "Our server was very polite & calm, she took our order & in no time our drinks were served."
• "Staff is always brilliant, they are fast and this so far is one of the best customer service I even received in London!"
• "The staff are friendly and always on hand to help with our 1yr old."
• "Staff very friendly, bright space, nice atmosphere."
• "Really friendly staff, attentive and always helpful."
• "Standout service as they were smiley and happy and calm despite the busy Sunday morning crowd."

Cons:

• "Our waitress seemed to have a bit of a chip on her shoulder, for some reason."
• "The lady that served us was about as happy as someone who was working in a place they hated."
• "Service was okay, but no one asked at any point how food was, even through obvious something was wrong."
• "Service was very slow and our order was not put through, as a result we were not able to eat as we had to leave to make an appointment and couldn't wait any longer."
• "Items were delayed coming, staff were a bit rude."
• "The staff failed miserably in attending to our table."
• "Service wasn’t ideal. Two members of staff had visibly soiled hands."

Food Quality

Pros:

• "Struggling to find the right words to describe how good this brunch was."
• "The eggs Benedict with the burnt butter hollandaise and the fritters are delicious but the convict is just so worth it."
• "The menu offers a good variety of options and good quality food."
• "All 3 items were excellent, service was good."
• "The food was so tasty and quick service."
• "The banana bread was so good 🤤."
• "The food was incredible. Like really, really, really incredible."

Cons:

• "Weekend special pancakes 3.5/10 - Not a fan of pancakes made with buckwheat."
• "Finally, both coffees had very bad sour taste, were almost cold and both dropped to the bin outside the shop."
• "Although the portion size was enough to stop my hunger, it was a little over priced."
• "Unfortunately food was overpriced for what we received and the cake was very dry."
• "The pancakes were hard, dry and a little burnt on the one side."
• "The fish itself was totally, bafflingly devoid of flavour."
• "The beautiful buckwheat pancakes were terribly dry and cakey, and the whole plate tasted like it was made of sugar."

Ambience & Location

Pros:

• "Great cafe in Balham's old market strip."
• "Awesome and popular cafe.lovely modern, airy and and pleasant whitwash interior."
• "Sitting outside was a lovely experience and the staff were so pleasant and amicable!"
• "The place is very light and cosy and good for people watching with their wall-sized windows straddling two streets."
• "Close to Belham underground station. Has a very youthful chilled out vibe and staff are super friendly."
• "It's a cute little venue on the corner of a cobbled street with tons of light and outdoor seating."
• "The atmosphere of the cafe is trendy."

Cons:

• "Seating isn't comfortable, only oat and soy as a dairy alternative which is disappointing."
• "Visited on a weekday and this place was packed, can be quite noisy at times."
• "It's a small space, second room, almost triangle shaped, so noise levels are incredible."
• "I don’t think you could squeeze a buggy inside as it’s a tight angular space."
• "It’s definitely loud in there and seating isn’t the most comfortable."
• "Music is ridiculously loud."
• "A little breezy if you're sat near the door on a cold morning so try to get a table further in."

Value

Pros:

• "Prices are fairly low for the quality of freshly produced meals which individually have their own story and unique recipe."
• "All together a meal for two came in under £30 which is great value."
• "The price is also very reasonable!"
• "Great place really affordable brunch in London."
• "Prices are quite reasonable (around £9-12 for a brunch main)."
• "The coffee is possibly the best in London."
• "Paid £20 each for a dish each, a side and a coffee each."

Cons:

• "I was also very disappointed that I had to pay 50p extra just to have my latte decaffeinated!"
• "What an absolute rip off. £15.50 for a bit of toast and egg."
• "£4 for a couple of slices of salmon as a side is steep but overall it was good."
• "The cake was pretty good but very pricey for what it was."
• "After service you're looking at £50 for two coffees and anything that might come close to satisfying hunger."
• "Although massively overpriced was quite nice."
• "A small breakfast for 2 with NO COFFEE costs us over 40 quid. Ridiculous"