The Fudge Patch Reviews Summary

Flavor Variety and Quality

Pros:

• "There are lots of great flavours to choose from ranging from fruits flavours to a more classic fudge tastes such as chocolate or toffee."
• "Brilliant range of flavours, lively and entertaining staff who just seem to be on a high making people happy!"
• "They let you try as many samples as you want and every flavour was divine. Particularly lemon sherbet, salted caramel and chocolate orange!"
• "I have so many allergies I haven't eaten fudge in years. This was incredible! So lovely to buy from people who've honed their passion and talent so well."

Cons:

• "I thought I would try the salted caramel fudge, which is what I usually have, but it was awful - there was WAY too much salt and too little caramel."
• "I do think some flavours are much better than others: coconut and chocolate are so good, but I wasn’t convinced by sea salt caramel."

Vegan Fudge

Pros:

• "Incredible homemade tastes and flavors. I was so happy since vegan fudge is hard to find."
• "It’s vegan, and this was the only option available! Vegan fudge just doesn’t work - if you don’t want to make/eat fudge using proper dairy products, then don’t bother."

Cons:

• "My husband has just returned from London with a box of this for me - I'm going to tell him it is lovely but it really isn't. Vegan fudge, FGS. Fudge is butter, cream and sugar and has been for 100s of years."
• "Also, it seems very odd to exclude a huge potential customer base just to keep a few vegans happy. Why not offer both options?"

Customer Service

Pros:

• "The service at this place is amazing! Full of smiles and happy vibes."
• "The lady who served us was great, very friendly and helpful, she encouraged us to try as many flavours of fudge as we liked."
• "The staff are all knowledgeable and passionate about what they do and as a plus, the fudge is Vegan."
• "The best customer service I have ever experienced in a shop before. Brilliant and happy vibes."

Cons:

• "Not applicable" - No negative comments regarding customer service were provided in the reviews.

Ambiance and Experience

Pros:

• "You can watch them actually making each batch, which is an art in itself! Pure indulgence!"
• "We loved being able to see the fudge being made and learn about the process of making it and using the marble table."
• "It's honestly the best fudge I have ever eaten. Tastes amazing and literally melts in your mouth. There's an abundance of flavours to chose from and it's great you can try before you buy."

Cons:

• "Not applicable" - No negative comments regarding ambiance and experience were provided in the reviews.