The Brunch Club Reviews Summary

Food Quality

Pros:

• "The food is excellent."
• "Really enjoyed the fried chicken and waffles, chicken was moist and sweetened with honey."
• "The vegan option (vegan breakfast) was delicious."
• "The fried chicken and waffles I ate the other day had a very generic taste."
• "The tacos has a unique flavor with a beetroot sauce and the halloumi fries very spicy and delicious."
• "The uniqueness and freshness of the dishes is what makes this the brunch spot of the west end."
• "Amazing food! We had Eggs Hebridien and scrambled eggs and smoked salmon on toast. Beautifully presented and delicious."
• "The food was very well presented and fine."

Cons:

• "Food looks better than it tastes and the cutlery and dishes could do with a better washing."
• "The avocado on my sandwich was spoiled, had to scrape it off."
• "Food came cold and had an ant in it."
• "The food took forever and was just meh. The toast was solid as a rock but the avocado was Nice."
• "Got a brekkie from here and it made me unwell."
• "Sorry but I have to be honest, the food was not good."
• "Terrible food today. Children's food arrived first and was so cold and stale it was clearly sitting around before being served to us."
• "Almost everything was wrong. Take your pick: -Microwaved solid pancakes for the little one."

Service

Pros:

• "Staff were friendly and the place was clean."
• "Excellent service and absolutely delicious cocktails."
• "Fast service, amazing food, lovely atmosphere."
• "The customer service in here was 10/10!"
• "We had to wait 25 minutes to get a table but it was worth it."
• "Staff is nice and efficient. We traveled to Glasgow and have already been here twice."
• "The staff were lovely and very very friendly."
• "Very friendly service, nice variety of food options."

Cons:

• "My drink arrived 6 minutes after serving food, my partner's drink arrived 22 mins after serving food."
• "The place seems clearly crowded, however the staff seems overwhelmed."
• "We waited so long in between drinks."
• "The staff changed my meal wasn’t given an apology or refund."
• "The staff seemed to be really struggling to operate at capacity."
• "Waited over an hour for a table before leaving for a group of 3 people."
• "First time having brunch, I had the full veg which was brilliant, nice atmosphere but I'm not sure if it was a coffee, orange juice or some sort of machine but it was so loud that I couldn't hear my friend."
• "Appalling management. We were promised a table by one member of staff, made us wait for half an hour, while other members of staff were letting people in who came in after us."

Ambiance and Atmosphere

Pros:

• "Music was perfect for a lazy Sunday."
• "Lovely decor too."
• "Come and enjoy a relaxed evening adorned with delicious nibbles, top notch friendly service."
• "Great decor and atmosphere."
• "The place is so busy, the first time we came, we waited for 10 minutes and the second time we waited for 1 hour."
• "It's indulgent and hits the mix between breakfast and lunch food perfectly."
• "The restaurant is really nice decorated at a really convenient location as well."
• "We loved this place so much we came back a second time. The smashed avocado and poke bowl were awesome as was the cappuccino."

Cons:

• "The atmosphere of the restaurant was lackluster, scoring a 2 out of 5. The unpleasant scents and lack of proper air ventilation were major downsides."
• "It's a bit weird when someone took away my friends and my plate while someone else on the table is still eating."
• "Place is cute and cozy, problem was it's too crowded on a weekend. Some tables are so small you're basically sitting with the table next to you."
• "The wait was definitely worth it in a weekend morning."
• "A bit cold, but the food and drink soon warms you up."
• "It was busy but were seated directly."
• "We were told a booth for 6 would open up in 15-20 minutes and were given menus whilst we waited, 15 minutes later we were taken over to a booth for 4."
• "Shocking service and v disappointing experience. Had to ask to be served and then after 20 mins our order of coffee and water had still not arrived to the table."