Address: Woodilee Rd, Lenzie, Kirkintilloch, Glasgow G66 3FB, United Kingdom
Phone: +441412808510
Rating: 4.1
based on 207 reviews.
Service
Pros:
"Friendly and efficient service from all the staff."
"Service was spot on and Lindsey was so attentive and helpful."
"The staff were very helpful and respectfully came over to ask if you were ok."
"Served by Lindsey, who provides thoughtful and impeccable service."
"The service was terrific. Sam and Rachel were extremely nice polite and helpful."
"Our server, Sid, was very, very pleasant and helpful."
"Sid was professional, super attentive, friendly, and more than made up for slightly slow service."
"Our server Sid went above and beyond serving us! Not only was he attentive and helpful but was extremely friendly."
Cons:
"It was at least half an hour before we got our drinks order taken."
"Waitress was not great, in fact acted like she didn’t want to be there."
"The service was very good, and the waiters were friendly. One of our party took some time to decide what she wanted, only to be told that her final choice was not available."
"Service was awful and part of our order was wrong and once corrected it was disappointing as the steak was tough."
"Service was really bad from the moment we set foot in the place..there was a mix up with all our mains with one person being totally forgotten about."
"I feel the moment we walked in we where served by a waiter who genuinely seemed down, depressed and not interested at all."
"Very disappointed. Had looked forward to trying here and booked online to reserve a table for a Friday lunchtime. We were placed at a table bang in the middle of what seemed more like the family section, even though we were just a couple."
"Staff very welcoming nothing to much trouble we were served by sid who was lovely asked if we needed anything just to let him know second visit in 2 days food was great really enjoyed the light lunch menu when I visited 24/6 and tonight dinner was really nice will definitely be back again."
Food Quality
Pros:
"My prawn cocktail was delicious with nice large prawns."
"Our meals were piping hot and did not have to wait long for drinks and food to arrive on a busier Friday evening."
"Food is nice and hot."
"The food was terrific and we all loved it and would return."
"The food was of a very poor standard."
"The food was good, as always."
"The food was good but service shocking. Had a number of problems that were eventually resolved but ruined the experience and it was one thing after another."
"Food was good."
Cons:
"We went here on Sunday and both had the pie, must have got food poisoning as that was the only time we were together."
"The same waitress brought our drinks filled to the brim with ice. We said we asked for no ice, so she took them away and brought them back with no ice."
"Ordered fish and chips. Massive portion and mostly tasted great. However - too much batter and less fish."
"The steak and steak pie is very hit and miss, sometimes the steak is good, sometimes it’s too tough and sometimes it’s just blobs of fat masquerading as meat."
"The food was really just okay."
"Lasagne tastes a lot like a microwaveable one I had once, so whilst it was nice, I wasn’t impressed by its taste for the price."
"Food was extremely slow coming out and eventually after asking for the bill, we waited a further 35mins still no bill."
"Desserts we’ve tried so far we’re all lovely."
Ambiance
Pros:
"Cozy and welcoming with the fireplace on, the smell of wood fire reminded me of camping in my childhood."
"The great food, relaxed atmosphere and more importantly the amazingly friendly staff are the reason my family and I have been regularly coming here since it opened."
"The place is lovely, staff very attentive friendly & professional."
"The child's play area is brilliant and we try to get along as often as we can."
Cons:
"Only thing lets this place down is the screaming, tantrum weans that weren't controlled. If that was a dog barking they'd be asked to leave."
"One other gripe we had was we were seated next to the cutlery counter which was really noisy."
"It was pretty quiet when we visited around 17.40."
"Sadly was a bit chilly even with the coal fire, so if heating could turn up then that would be great thanks."
Dog-Friendly Options
Pros:
"Doggy menu was available if you visited with your dog."
"Friendly staff and great food, my dog loves coming here and getting lots of attention and treats."
"If you’re a dog owner, which we aren’t, they allow dogs and have water bowls out for them which I thought was a nice touch."
"Very dog friendly areas. With fresh water, bowls, blankets and toys."
Cons:
"If you are eating your dinner they don’t want your dog wandering off around the restaurant."
"Have been a few times but not for a while but unfortunately will not return due to it being like a dog kennel with barking dogs & way too many dogs in a restaurant."
"Being allergic to dog hair didn't help my friend & made our lunch unpleasant, I do understand it increases business due to many dog owners in Lenzie but don't understand the need to eat out with ur pet!"
"Kids like to play outside however we were put at the table in the opposite side of the restaurant. Surely it makes more sense to have people with kids close to the play area and groups of adults on the other side of the restaurant?"