Toby Carvery Captain Manby Reviews Summary

Food Quality

Pros:

• "The food was so fresh and delicious and it’s just an overall lovely place to be dining at."
• "If you love a roast dinner then you will love it here."
• "Meats were moist and flavoursome along with great tasting veg."
• "The food was amazing aside the beef."
• "The Vegetables were cooked just right and so was the meat."
• "Food was excellent, hot and fresh, got everything we wanted."
• "The food was delicious."

Cons:

• "Run out of broccoli and the roast potatoes were awful."
• "The eggs were absolutely disgusting, I may as well have gone to tesco or any supermarket and ate some butter."
• "Very bland food, turkey was dry & hard to swallow, the veg was sloppy over cooked & tasted of water."
• "The beef was tough and fatty there was no turkey."
• "Yorkshire puds tiny. Roast potatoes burnt."
• "The mashed potatoes were like semolina tasteless and cold."
• "Service was excellent food was bland hardly any veg and the cauliflower cheese was more water than cheese."

Service

Pros:

• "Our visit was amazing. Kelly was our sever and I couldn’t commend the store more for employing her."
• "The chef was courteous and was quick and even got rid of plates that he looked at that he thought still looked dirty."
• "Excellent service we had so much more meat than the carvery where we live and much more options on the breakfast menu."
• "Staff were very welcoming."
• "The atmosphere was relaxed but the service was 5/5."
• "The staff was very helpful, the solution to our desire was immediately solved."
• "Kelly P is a credit to manbys, She is friendly, attentive, down to earth."

Cons:

• "Too long a queue and people were queuing right next to us which wasn't a nice experience."
• "Not pleased, booked online for breakfast today and we arrived a notice was outside Closed Staff Training reopened at 11.30."
• "Very poor customer service and ambience."
• "The restaurant has far too many guests for their capacity to service them properly."
• "The manager should have been at the carvery counter to explain to people who they had no meat and offer an alternative but this did not happen."
• "Absolutely appalling food and attitude from the carver."
• "none of the staff were clearing up the tables."

Value

Pros:

• "Very well prices food and everything you would want from a carvery."
• "We were a family of 7 very well fed for £50!"
• "Amazing value @ £7.49 or a pound or so to 'go large' with 2 x chipolatas and extra Yorkshire pudding."
• "Great food and at a very affordable price, party of 6 and everyone thoroughly enjoyed their dinner."
• "Superb value for money."
• "Very tasty and great value to boot!"
• "Cheaply priced food and even cheaper with vouchers."

Cons:

• "The selection of vegetables for the cost was very poor."
• "Carvery price was more than we usually pay in other pubs or restaurants by at least £2 per person."
• "£7 for two coke refills when it’s really just a flavour shot mixed with a soda stream seems a bit steep."
• "Very disappointed got the bill and didn't realise until I got home I was ripped off."
• "Paid for king size portion and got no extra meat than my wife who paid for a normal portion."
• "Reduced choice of meats, unimaginative and bland choice of vegetables."
• "Given how much we paid for this meal we are very disappointed with the service and food quality we received."

Cleanliness

Pros:

• "The staff are so friendly and helpful, and it’s always clean."
• "It was clean inside and had a decent area to sit outside too!!!"
• "The place is very clean and nice looking."
• "Found the restaurant clean and tidy, staff were very polite, and all covid rules being followed."
• "Toilets were very clean."
• "Restaurant was clean and tidy."
• "Staff members were very friendly and helpful and the restaurant was clean and spacious."

Cons:

• "The toilets were also dirty with a foul odour of stale vomit."
• "Our table wasn't wiped and cleaned after previous customer."
• "The male toilets was disgusting."
• "There were dirty plates and cups everywhere."
• "Food was served on dirty plates with dirty cutlery."
• "The cleanliness of the restaurant was appalling."
• "Gravy station was filthy."

Atmosphere

Pros:

• "The atmosphere was lovely, as per toby normally is."
• "Great atmosphere, excellent service, clean facilities and plenty of parking."
• "We met a very good atmosphere."
• "The restaurant was clean and spacious."
• "For families like us it's not just about going out for dinner, it's about the people you're around and the atmosphere created by staff."
• "Christmas day was made very special by the team and staff at Cpt Manbys."
• "The food quality was amazing, great selection of meats that were tasty and tender, all the veg you could want and crispy roasties."

Cons:

• "Where we were sat we had everyone's bums facing us due to a large queue waiting for the carvery."
• "A family close by, and the, who I presume to be, father shouting at the top of his voice at his child made myself, my partner and my children very uncomfortable."
• "The table next to us had unruly children who ran about screaming the whole time."
• "All restaurant stinks like tired and old fried oil."
• "Arrived to find queues everywhere."
• "The eggs were like rubber, bacon was overdone and crispy. Mushrooms were shriveled and frankly rank."
• "Food was all dry and covered in flies."