The Hanover Tap Reviews Summary

Service and Staff

Pros:

• "Went in for a few drinks with mates earlier this week and was not only surprised by the size of the venue but by the great service and fair priced drinks."
• "Really welcoming and friendly staff make this stop a very inviting place to spend a few hours."
• "Great place with fantastic staff who really know how to be just that - fantastic!"
• "Had a great time on Saturday night at this pub, very friendly atmosphere."
• "Excellent service, friendly staff and good selection of drinks."
• "The staff were very accommodating, showing a football match for us which most of the customers were not interested in but they showed it anyway."
• "Your staff were extremely friendly and kind and honestly I feel bad that three of them are expected to serve the fully packed facility by themselves while also mixing all drinks too."

Cons:

• "Never seen a waitress this bored and impolite (unmotivated to work)."
• "Staff unfriendly, beer overpriced and flat (don’t clean the beer pipes) and the manager, don’t get me started."
• "Staff a little disorganised with Fringe events but very friendly."
• "The bouncer was unpleasant, despite the fact that being very polite."
• "Your head waitress/barkeep could be more courteous when speaking to customers."
• "Bar was run by young females who just sat on their phones the whole time."
• "Good selection of beers. Unfortunately the staff that run this place are not doing well."

Atmosphere and Decor

Pros:

• "Lovely airy setting with relaxed, comfortable seating in a range of styles."
• "The place is nice and well decorated but suffers slightly from having lost a lot of its charm from when it was the excellent Jekyll and Hyde."
• "A comfy, medium-sized bar / eatery that also shows live sport without falling into the typical 'sports bar' trappings."
• "The Hanover Tap is a reasonably nice pub with contemporary decor, on two levels."

Cons:

• "This pub used to be called the Jekyll and Hyde. At the time it had a great gothic atmosphere and reasonably priced beers. Now, the Hanover Tap is bland, boring and expensive."
• "Not for me, big TV screens with an intrusive football commentary broadcast around the whole room."
• "The pub was very cold and empty with no atmosphere."
• "Underwhelming place with no atmosphere."
• "The table we had reserved was dirty when we arrived."
• "Agree with Karen M. Also, the place is a playground with immature staff messing around, swearing, bad mouthing other (non present) staff members and generally being unprofessional."

Food and Drinks

Pros:

• "Love this little place. Been here for drinks a few times. The food is good too & theirs a decent selection of it."
• "The bar has a great range of ales and they are all served by friendly, knowledgeable staff."
• "House wines tasty - try the Tempranillo - and sensibly priced."
• "Good menu choices and delicious food."
• "The food was also super tasty. Had a meaty pizza and chicken wings, super enjoyed them."
• "Food was very good and thoroughly enjoyed. The cocktails were divine."
• "Really decent food at great prices. Lots of big screens for sport + loads of drink options, which are priced as you'd expect for being in the centre of town."

Cons:

• "Food finally came out cold and tasteless."
• "Food wasn't great. I felt it was really expensive for what it was and not enjoyable."
• "Tapas were ok but the wagyu burger was really awful, overdone meat."
• "Fries without salt - tacos extremely overpriced."
• "The mac and cheese was overly sweet and tasted more like fast food than restaurant food."
• "Food is sub par, chicken and waffles were very dry."
• "Good beer, good atmosphere. Unfortunately, the food can't compete."

Pricing and Value

Pros:

• "The pitcher which I got was good value for money."
• "Recently visited for the Christmas dinner menu. Really enjoyed the meal and it was great value for money."
• "Really enjoyed the meal and it was great value for money."

Cons:

• "Loses a point as when I ordered an alcohol free beer and commented it was the most expensive in the city, the staff laughed and said 'yeah'."
• "I’m generally happy to pay the higher prices you would expect in Edinburgh but I’ve never encountered this level of pricing."
• "Only downside really is its a little pricey but it is central Edinburgh so it's not a great surprise."
• "Good selection of drinks but quite expensive. Wouldn't go out of my way to go back."
• "Pints are also nearly hitting £7. Sign of the times maybe but definitely the most expensive pint I've had in Edinburgh for a while."
• "The drinks were really expensive too."
• "At a little over £24 for 2 pints, a single gin and tonic, half a coke and my non alcoholic beer the prices seem a little steep for the level of customer service on show during our visit."

Accessibility and Convenience

Pros:

• "There is a ground floor area at bar, other seating is upstairs."
• "It’s big, 2 floors (and a half?), pretty inside, with many meal options on the menu (small, shares, big meals, burgers, pizzas etc)."

Cons:

• "Just seemed slightly like it was run by teenagers."
• "Some stairs away from the bar make this slightly less than disabled friendly."
• "I'm not sure if it's Scottish or Edinburgh or just the Tap's licensing policy, but my 15 year old granddaughter was asked to leave because we weren't eating a meal."
• "Couldn’t find the toilet for a start!"
• "If you live close to this place or stay at a hotel nearby the crowds will wake you up in the middle of the night every single day."