Carrigan's Hamilton Reviews Summary

Category: British restaurant

Address: 3 Birkhall Road, Hamilton, ML3 8BG, United Kingdom

Phone: +441698285990

Rating: 4.5
based on 200 reviews.

Service

Pros:

  • "Staff where really friendly & helpful."
  • "Best of all was the service. Everyone happy, smiling and chatting away."
  • "Staff go that extra mile, friendly, pleasant and also a smile.. nothing was too much trouble."
  • "The staff were very friendly and we didn't have to wait long at all for our drinks or food."
  • "Staff were wonderful, very helpful."
  • "The service was good and it was good value for money."
  • "The service was brilliant."

Cons:

  • "Tonight we had to wait ages for our food to arrive, the waiter/waitress' seemed disinterested in us sitting there for the best part of an hour waiting for food."
  • "Every time we tried to get the attention of a staff member we were clearly ignored."
  • "We were ignored by multiple staff on arrival while waiting to be seated."
  • "Once we were seated the service just kept getting worse."
  • "We were all finished for over 20 minutes, cutlery together on the plates and trying to get anyones attention to pay but once again, no one was interested."
  • "No one checked if we needed anything, including cutlery which we had to take from a table next to us."
  • "Service has went down hill. Staff are not friendly and quite ignorant."

Food Quality

Pros:

  • "The meals was very enjoyable although the portion size of things like frahietas tend 2 be 2 large."
  • "Always a pleasure having a meal at John Carrigan's Eating House. Good wholesome food, hearty portions that don't cost a fortune."
  • "Tex Mex chicken was excellent, plenty of crunchy coated chicken liberally covered with pulled pork and cheese, with decent chips."
  • "The food was up there with the best I’ve even eaten 10/10."
  • "The food is always superb."
  • "The food is always fresh, a fantastic choice, and great portions."
  • "Food is delicious and well worth the money."

Cons:

  • "Both ordered fillet steak tried 1 piece couldn’t chew it."
  • "I ordered the cajun chicken which tasted of nothing. It was just bland."
  • "The very few chips on the plate were undercooked and there was only about a teaspoonful of peas."
  • "Food not up to usual standard and service was awful."
  • "The children's mac and cheese was overcooked and was just dumped on the plate."
  • "However I ordered the scampi during my last visit and, while eating, discovered that they hadn't been cleaned."
  • "I have always loved Carrigans but was disappointed when we went last week... the fish was definitely frozen food."

Atmosphere

Pros:

  • "Blantyre one has a great wee atmosphere in comparison."
  • "Not the place for a romantic meal, as busy and quite noisy, but if you want good food at a good price, this is the place."
  • "Also outdoor smoking area was fabulous."
  • "Ambient atmosphere."
  • "It has a great layout with seating in various areas that gives a feeling of privacy."
  • "This is definitely the best Carrigans - even though it was the week before Christmas and they were really busy staff were great, as was the food, and it had a great atmosphere and was decorated festively."
  • "Nice inside with a homely vibe."

Cons:

  • "Where we sat there was music playing from a speaker and it was more annoying than atmospheric."
  • "There was more atmosphere in the carpark!"
  • "We got family corner couch seat, there was a speaker on the wall playing music above my husband and myself, we could hardly hear a word rest of family was saying."
  • "The service was terrible, you asked anything from the staff they ignored you."
  • "We were put in a corner where we were out of sight of the staff and had to shout to get attention."
  • "They sit you close by other people even when the place is quiet for some weird reason."
  • "On arrival at front door strong smell of dampness also it looked tired."

Value for Money

Pros:

  • "4 meals and a round of drinks we were about 60ish quid which I thought was great."
  • "Fantastic food great choice massive portions."
  • "Excellent value for money."
  • "Food... drink... barstaff... service... prices... unbeatable."
  • "Really great value for money and excellent food."
  • "It was good value for money."
  • "The portions are absolutely massive! Fantastic value for money."

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