Bijoux Bridal Reviews Summary

Customer Service

Pros:

• "Honestly can not recommend Bijoux enough, the atmosphere and experience is simply amazing."
• "Lynn met my every need and want when trying on dresses and led me straight to the perfect one."
• "Susan totally went above and beyond making sure everything was perfect for me, so patient, helpful and listened to exactly what I wanted!"
• "Most important the staff are so friendly when you walk in and so welcoming."
• "I absolutely loved my full experience at Bijoux 🤍 everyone was so welcoming when we arrived."
• "The girls at Bijoux are confident enough in choosing for you because it seems they get it right the majority of the time!"
• "Every member of staff we met was kind, knowledgeable and welcoming."

Cons:

• "Please, just buy your dress elsewhere!"
• "You're then pressured into buying a dress as they tell you over and over there's only one of each dress and it'll be gone."
• "I fell for this and when I got home found it was not only unclean (seriously, fake tan or foundation patches under the arms...) and absolutely riddled with imperfections."
• "Even at the discounted price it was extremely overpriced."

Dress Selection & Fitting

Pros:

• "I tried on about 6 dresses and was shocked I actually liked all of them."
• "The selection of dresses was stunning, the ambiance was elegant, and the staff's expertise was unmatched."
• "They had a beautiful selection of dresses and I couldn’t recommend them highly enough."
• "With being a plus size girl I was amazed at the amount of options to choose from it was great."
• "Rachel knew exactly what would suit me and she showed me some really beautiful dresses."
• "Was so worried about fitting into sample dresses as I’m not a small size but I fit into all of them and I felt so at ease in the shop, the inclusivity of all sizes is amazing."
• "I am 6ft 2, so realise not all designers/dresses are able to be ordered with extra length, but everyone I spoke to at Bijoux about this made me feel confident and that it wasn't going to be an issue."

Cons:

• "The only thing I was surprised by were the delivery charges and storage charges but I've never bought a dress before so perhaps this is normal."

Overall Experience

Pros:

• "I wish I could give an even higher star rating because Bijoux completely exceeded all expectations!"
• "The whole experience from start to finish was just amazing."
• "It’s truly one of a kind and everything about the service and inclusivity you all promote sealed the deal."
• "Bijoux kept in touch frequently in the weeks coming up to my appointment which made me feel so valued as a customer!"
• "The boutique was beautiful and we were greeted with a warm welcome as soon as we walked in the door."
• "The calm, beautiful surroundings of the shop made it so easy to make decisions and talk them through with my group without getting overwhelmed or anxious."
• "The whole vibe of the shop was amazing, it’s so beautiful and the entire team were so lovely."

Cons:

• "Unfortunately, I didn’t find my dress on the day but Rachel was really encouraging and helped me to see it as a positive."