Address: Road, Holt Pound, Farnham GU10 4LA, United Kingdom
Phone: +441483963161
Rating: 4.1
based on 212 reviews.
Service
Pros:
"Staff fantastic, service fantastic."
"The staff were working hard to serve everyone quickly and were polite and helpful."
"Service is attentive without being constantly intrusive."
"The service was friendly and prompt, drinks were served quickly."
"Staff very welcoming, great customer service."
"The staff were very attentive and friendly, without being overbearing, and seemed happy to be at work."
"Our waiter “Will” was very attentive, friendly, professional and knowledgable regarding the menu."
Cons:
"Waiter disappeared after I had told him about my food and despite me not eating it due to it being inedible, they didn't even offer to take it off the bill!"
"Our server didn’t stop by enough for us to let her know we needed to go."
"The attitude towards us changed and the staff became very defensive."
"Inside tables could do with good clean sticky, long wait for food under staffed."
"Due to lack of staff, the service is shocking."
"Service slow and muddled, no idea what we had already ordered."
"Servers were rude, disorganised, and made mistake after mistake."
Food Quality
Pros:
"All our meals were hot and tasty, I especially enjoyed my Beef and Ale pie."
"The beef melted in my mouth and the dinner was delicious."
"The Sunday roast menu offers very generous portions of delicious food for a very reasonable price."
"The food was very good."
"Food was excellent. My steak was very flavoursome and the peppercorn and brandy sauce was particularly tasty."
"The food came in good time and it was delicious, I had steak and my partner the slow cooked steak and ale pie."
"The food is excellent with very good menu's to suit all appetites."
Cons:
"Chicken was like jelly and quite possibly a high risk for food poisoning."
"Went for Sunday lunch reserved for 12 noon, first to be served. Food was very disappointing cheapest cuts of meats, Yorkshire pudding tough as old boots, don't think it seen the oven & all the food was cold."
"The veg was dry, the Yorkshire puds were tasteless and the roast potatoes looked and tasted as though they had been deep fried."
"Kids pizza came out cold and not cooked through."
"The food is cheap, but it tastes very cheap."
"Steak came out raw and even when returned after being cooked longer was not edible."
"I had a hair in my chips and the open sandwich was really very poor and did not have truffle mayo as described, cold pre packaged chicken and bacon on one slice of toast."
Ambiance & Cleanliness
Pros:
"Fantastic location with a warm and convivial atmosphere."
"The pub is decorated really nicely and service was very efficient."
"It's clean and tidy in appearance and the decor gives it a cosy feel."
"Really smart country pub with a modern but classic feel to it."
"The place itself looks great, tastefully refurbished from top to toe."
"What a find! Lovely pub just outside of Farnham, big car park, Xmas music playing on the path to the main entrance, beautiful Xmas tree in the main lobby."
"The pub had a lovely atmosphere and attentive staff."
Cons:
"Expensive for what it is, sticky menu, several items off the menu."
"Whole pub could do with a bit of tidying up inside and out, pot holes in car park, weeds place looks a mess."
"First impression of the pub is it needs a good face lift."
"Very large parasol in the front was broken.. lots of litter in car park."
"No toilet roll in the toilets floor of the restaurant is filthy windows are filthy needs a good clean."
"Broken side gate into the garden... which was literally hanging of its hinges and in my eyes very unsafe."
"Some of staff need to use soap."
Value
Pros:
"The Sunday roast menu offers very generous portions of delicious food for a very reasonable price."
"It is great value for the whole family."
"The food was amazing! Very reasonable prices as well which makes the visit even better."
"I was pleasantly surprised by the bill too as it was definitely well worth the money!"
"The prices are very reasonable."
"This pub is good value and low cost."
"Amazing value for money."
Cons:
"Expensive for what it is, sticky menu, several items off the menu."
"Over priced food which is way off the mark."
"But the Peroni was basically flat, the steaks were significantly overcooked and the portion sizes were incorrect on the menu."
"The food is cheap, but it tastes very cheap."
"Food quality is in line with the price which is cheap."
"Not the best food around but for the price you can not complain."
"The most disgusting food and service I've ever had."
Family & Kid-Friendly
Pros:
"Dog friendly establishment as well and catered for."
"Soft play inside, great garden outside with sand pit."
"Like the new soft play for the kids."
"It has a good play area indoors and outdoors."
"The best part of the pub is the number of things to entertain young kids, soft play, kids pack, playground and toy machines."
"Great place to take the kids with soft play."
"The kids will love the play area."
Cons:
"A very odd Christmas menu. We had prawns which I left, turkey dinner I also left followed by mince pie sundae which I left."
"Only problem I had was I ordered a dessert and it had no allergy advice on the menu... I went to a anaphylaxis and had to use my epi pen."
"Some policing of the maximum height for entry to the soft play area is needed as there were teenagers in there running riot."
"However my partners fish and chips was fowl, watery and mush and was unsure if it was undercooked."
"Only other suggestion, should have a family area for noisy kids and a senior's area for us 'moaning over 65 year olds!'"
"The kids lasagne wasn't available but opted for the Super Veg Pasta...you're kidding yourselves though if you think pasta with barely any tomato sauce and peas is 'super'!!"