Gordon's Trattoria Reviews Summary

Service

Pros:

• "The staff were fantastic and very friendly."
• "The service is incredible. Every single person we spoke to was friendly and seemed to love their job!"
• "Staff was very attentive and personable without being overbearing."
• "The service was excellent, the entree wonderful, and the desserts to die for!"
• "Service was great, really nice atmosphere with cozy seating."
• "Great food & quick service, considering it was a busy Saturday night."
• "The service was extremely good, friendly and welcoming."

Cons:

• "We also ordered dessert but they forgot to bring it..."
• "The lady mixed up the orders and at times forgot about the order."
• "Once we ordered the drinks the waiters took ages to come back to take the food order."
• "The other female waitress/hostess with dark hair had a bad attitude towards us too."
• "After the drink the waitress ignored us."
• "The waiter didn’t figure it out the correct bill even in the recalculation."
• "Our server was nice enough, but the other staff seemed to take great joy in talking about customers in a not so nice manner."

Food Quality

Pros:

• "I haven't had such a nice pizza in a loooong time. It's clearly the best pizza I've had in the UK."
• "The food was delightful, I had the chops and they were amazing, a hug on a plate."
• "Absolutely brilliant service, and food was outstanding."
• "We tried their food and I think it was an authentic and delicious Italian cuisine!"
• "Food is absolutely amazing, flavor flavor flavor....the staff really make the experience."
• "The food was great but not perfect."
• "The food was amazing, fresh and well seasoned."

Cons:

• "The risotto had a lot of sand in it which you can clearly come up with the conclusion that the seafood in it wasn't washed properly."
• "Food was absolutely rubbish, carbonara tasted like something out of a packet."
• "Below average food for above average prices."
• "The food was very basic and lacked flavour."
• "Food was okay-ish, some plates were okay, some not so good."
• "The food was like a 7/10."
• "We all found the food to be completely tasteless and very oily."

Ambiance

Pros:

• "We had a lovely meal sitting in the patio, enjoying the sun and the view of beautiful St Giles cathedral."
• "Atmosphere was quite stunning with the old town’s view."
• "The atmosphere was warm & inviting."
• "The place was buzzing, a great ambience."
• "Awesome place to eat on the Royal Mile."
• "An excellent vantage point for people watching on the Mile comparable to the piazzas of Rome... a kaleidoscope of humanity to behold."
• "It's a happy atmosphere but not so loud that you can't hear each other."

Cons:

• "1st impressions are somewhat disappointing, with the layout and lighting more resemblant of a canteen."
• "Too small and tiny restaurant with smelly toilet and kitchen."
• "It was very stuffy in there and some of the locals were very drunk and rude."
• "The only thing I would say is we were sitting right next to where they put bottles in. So every now and again got a clatter of glass next to us."
• "A smell from kitchen area was a bit unpleasant."
• "The room temperature is a bit crazy here too, it was nice and cosy at the wall, but there was a cool draft down the centre of the space."
• "The locale was a bit bland and not as cozy as one would expect from an Italian trattoria."

Value

Pros:

• "Unbeatable value."
• "Perfect sizes and a good price."
• "Price is definitely right in line for the quality and portion size."
• "The portions are phenomenal for the price."
• "You get great food and good value for money (considering city prices)."
• "Compared with other places on the High Street it's excellent value."
• "It was all incredibly reasonably priced for the location."

Cons:

• "On top of all that, they dare to charge a 10% service fee which we didn't encounter anywhere in Edinburgh."
• "It’s quite pricy (£4.50 for three little slices of garlic bread)."
• "Ridiculously overpriced for what you get on the plate."
• "And paid almost as much for 2 small beers as for the pizza."
• "Disappointingly though, the food and drink is far too overpriced. Half a pint for £5!"
• "They charged us 22 pounds just for 'service'!!"
• "Absolutely ridiculous and about 2x what better Italian restaurants would charge for a better meal."