Rick Stein, Fistral Reviews Summary

Category: Fish and chips takeaway Newquay

Address: Fistral Beach Complex, Headland Rd, Newquay TR7 1HY, United Kingdom

Phone: +441637808437

Rating: 3.5
based on 524 reviews.

Food Quality

Pros:

  • "The best gluten-free fish and chips we’ve ever tasted."
  • "Absolutely beautiful food, I have not tasted Fish an Chips quite like it."
  • "The fish fell apart and was cooked really well."
  • "Each bite was an explosion of flavors, a symphony of perfectly cooked fish, encased in the crispiest and most delightful golden batter."
  • "The quality of the food was stunning - no other word for it - and the location is just phenomenal."
  • "Excellent fish and chips - my friend and I both had regular hake with mushy peas and goan curry sauce. Batter was golden, crispy and delicious."
  • "Fish was great quality and very white."

Cons:

  • "Very average fish and chips but Very above average price £16.95 for a standard fish and chips."
  • "The food itself was average."
  • "The fish and chips were OK but not what you'd expect when the bill for the two of us was over £50.00."
  • "Chips were uncooked, pale and tough. Onion rings, cod and sole were incredibly greasy, literally dripping off it and the fish was tough and tasteless."
  • "The fish was nice but the chips were dry and tasteless."
  • "The chips were limp, and the fish was dry and curled up."
  • "Fish was dark, obviously had been cooked in dirty oil and was soaked in grease."

Service

Pros:

  • "Also the staff were so very welcoming, helpful, friendly and professional, which helped make it a very pleasant visit."
  • "Friendly and helpful welcome."
  • "The staff are friendly and great location, the service really quick."
  • "Amazing staff, thank you Myles, Macy, Chris and all who made the experience so enjoyable."
  • "The service was swift and courteous."
  • "The service here is great, really attentive and friendly staff."
  • "The staff were very helpful and friendly."

Cons:

  • "We had no cutlery and had to ask several times for some of our food, as the staff had left this off the original order."
  • "These little extra charges quickly add up which can make meals lack value for money."
  • "Very busy as expected but service substandard."
  • "The main thing was the lack of hygiene especially in a post COVID era I noted that many of the staff failing to wear masks whist serving customers."
  • "The staff were inattentive and unconcerned."
  • "The waiter advised us the wait time was 20 minutes, which seemed ok however it was over an hour before we were seated."
  • "Service was unfriendly and uninformative, even for the takeaway."

Price

Pros:

  • "Good fish and chips. Only £11.50 for small portion £16.50 for large so not extortionate."
  • "The kids portion size were ample and reasonably priced."
  • "Cod bites are amazing and the sauces for the chips and currys are worth a quid!"
  • "The prices reasonable and the food we chose was very tasty."
  • "Food was great, prices very acceptable."
  • "Food was great, prices very acceptable."
  • "No grease just great food worth every Penny in my opinion (as it’s fairly expensive)."

Cons:

  • "Two fizzy fruit juice cans came to £6 which is quite a markup!"
  • "Really over priced, average food."
  • "The bill was £39.90 for 2 average fish n chips, 1 tartare sauce, and 2 cans of soft drink. Way overpriced."
  • "£17.95 for fish and chips. Yes, a great touristy location on Fistral Beach, however, the fish was greasy and the chips were dry, small and old."
  • "For a family of three we paid over £65 for what we thought was going to be quality food."
  • "Over priced and soulless! Paid £16 for a few bits of scampi and a few ok chips."
  • "50 quid for 2 fish and chips with 2 alcoholic drinks is ridiculous, especially considering the food wasn't up to the price tag."

Atmosphere & Location

Pros:

  • "Child friendly."
  • "Indoor and outdoor spaces for eating."
  • "This restaurant is all about the location with fantastic views overlooking the entire fistral beach and plenty of outdoor spaces and dog friendly!"
  • "Very nice location, great views."
  • "Dogs are welcome inside and also good outdoor seating as well."
  • "The location is just phenomenal."
  • "The views from the restaurant of the sea were spectacular."

Cons:

  • "Sign outside stipulated that you have to order online."
  • "Was told a 50 minute wait via a virtual queue, but still no guarantee of a seat after that."
  • "The place is over priced for a fish shop, the staff are scruffy."
  • "Big Great Dane …size of a small horse on a table near us and guests would not pull him away, another 2 dogs came in before we left…felt very hygienic."
  • "And the toilets were the worst smelling ever 😫 and very dirty/messy."
  • "Above our table was a photo of some ladies at the beach with their tops off, rather disturbingly this also included a young girl."
  • "The restaurant itself is depressing, despite the amazing view."

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