Cromars Fish & Chips Reviews Summary

Service

Pros:

• "Always excellent and friendly service."
• "Great service. Very fast. Reasonable pricing."
• "The service was excellent too - efficient and friendly."
• "Staff chatted with us and got everything we needed."
• "Went in in the afternoon, quite busy but quick and very friendly service."
• "Great Fish and Chips the staff are really friendly."
• "Loved the place, great location, cozy surroundings, lovely and friendly staff."

Cons:

• "Rubbish staff! All the staff have failed to communicate properly when we went to the restaurant in a rainy day."
• "A very disappointing experience due to a member of staff, who was rude, huffy and not a good example of good customer service."
• "Terrible service and terrible food. Only 3 of us waiting and it still took an hour as the staff have no system or management in place."
• "Service was poor. Just one server for the whole joint on a weekend."
• "The staff couldn't work out their own 'modern' ordering system whilst treating their customers like wild animals in a pen."
• "No concern for the environment; even though we were dining in we got plastic forks, sauce in plastic cups, a plastic cup for our drinks and our fish & chips was put in a plasticized box."
• "Annoyingly, I called the day before asking to book a table and was told they didn’t take bookings on a weekend."

Food Quality

Pros:

• "Delicious fish and chips with the tastiest mushy peas."
• "Big portions!"
• "The flavor of the fish was still good."
• "However the portion is large and good tasting fresh fish."
• "The fish is very well fried and tasty."
• "One of the best fish suppers I have ever had. Could tell that it was fresh fish."
• "The Haddock was cooked to perfection with a perfect thickness of batter, and the chips were nicely cooked / crunchy on the outside and soft and fluffy on the inside."

Cons:

• "Most of the fish was batter and greasy."
• "Sorry but we didnt enjoy our fish and chips.. the fish was bland."
• "The fish itself was tasteless and felt like it had been frozen rather than being fresh."
• "Had haddock and chips on a Friday evening. Fish was very dry and almost inedible."
• "The fish didn't taste great - too much brine."
• "The fish tasted extremely watery and then I observed the water which was accumulating on my plate."
• "The Fish and batter was greasy, much more batter than Haddock for sure."

Value for Money

Pros:

• "Brought via a voucher with ITISON worked out as £5 each for 2 mini haddock suppers."
• "Ordered on the app as a first time customer and got a wee discount which was nice!"
• "Best fish & chips we found in all of Scotland!"
• "I think this place has the edge over any other along the Fife coast at the moment for fish and chips - great flavour and finish to both."

Cons:

• "Ultra expensive food not particularly great and they charge extra for their 'home made' brown sauce."
• "It is expensive, though."
• "£24 for two fish suppers and 2 cans, if it was the best fish and chips I had ever tasted I would not mind the price but the fish was small, batter not crunchy, and the chips were dry."
• "Food is good here, hence the 3 stars, but I can't give any more than that because of the ridiculous pricing."
• "Very overpriced...used to be a regular place we visited while staying in St.Andrews ...not any more!"
• "Pricey for small quantities and average quality."
• "Very expensive fast food meal!"

Atmosphere

Pros:

• "Also the restaurant is very small but so cute!"
• "The staff is extra friendly and the place welcomes dogs!"
• "And friendly staff and a nice, heated, outdoor seating area too."
• "Stunning welcome and beautiful ambience."
• "Great local fish and chips bar, with a real seaside atmosphere. Probably the best fish and chips in St Andrews."
• "Stunning fish supper, stunning welcome and beautiful ambience."