Address: Arwenack St, Falmouth, TR11 3LH, United Kingdom
Phone: +441326316934
Rating: 4.4
based on 324 reviews.
Food Quality
Pros:
"Incredible not only for the flavour, but the texture and the fact its not even that expensive comparatively."
"Fish is fresh and perfectly prepped."
"The fish and chips where top notch."
"Fish was very good. Nice batter, good piece of flaky cod. Very tasty."
"Lovely chips and the cod was beautiful."
"This vegan fish is the best thing about Cornwall."
"The one redeeming factor was the cod and tartar sauce did taste good."
Cons:
"The batter was very very poor. It was closer to being undercooked than crispy."
"Large fish and large chips £16.20 (expensive) the whole thing was tasteless and extremely greasy not what I was expecting, threw half in the bin."
"Also, the fish was dry, unfortunately."
"I ordered the vegan fish and it was genuinely awful."
"Approximately a 30 minute wait, why we weren't sure, chips were luke-warm and the fish was dry."
"The fish was not much larger than a fish finger. Chips mediocre. All of it a tad greasy."
"Fish tasted very fishy like it was off."
Service
Pros:
"Service was slow but friendly."
"Still, we were served with enthusiasm and a smile."
"Very pleasant staff members particularly the lady that served me at the takeaway side of the restaurant."
"The staff were very helpful, and quick to be sure everything was right for all the customers at all times."
"The staff are all friendly and seem to enjoy what they do."
"The wonderful young lady who served me was able to sort out the voucher code, along with her colleague."
"The service couldn't have been better."
Cons:
"Takeaway delivered via deliveroo... Food missing and what was there was undercooked and soggy."
"No gravy either :("
"Soggy chips, stale crusty batter hid hard to find fish and cost more than a far better London chippie!"
"average and I'm being generous.... firstly got our order wrong.. 3 things missing.. and the chips were very poor.. just scraps from the fryer...rock hard and nearly broke my teeth.."
"The calamari on the other hand was not that nice and way overpriced for what it was - very oily too."
"Couldn’t believe they charged £2.40 for about thirty peas mushed up. Rip off."
"A bit disappointed with the customer service."
Value
Pros:
"Prices have gone up a lot in the past 2 of 3 years and now nearly £15.00 for standard fish and chips. We both had the lunch special at £9.99 each which they have just bought back and consists of small battered cod, small chips, peas buttered bread and a pot of tea."
"Fish prices not cheap in the restaurant but reasonable for a seaside or southern venue so worth it especially as it was very good."
"Best fish & chips I've had in a long long time!"
"One of the best fish and chips I've had."
"The quality coupled with the views out over Custom House Quay and friendly staff are worth it."
"The lemon slices finished the meal to perfection and all eaten on a bench overlooking the most beautiful quay."
"The medium cod is more than big enough to share if you wanted to and the large cod is absolutely huge!"
Cons:
"Sadly the price has risen (not unexpected) and the portion of chips I received was equivalent to a kids portion anywhere else we have eaten. Value for money is not great at all as I am still hungry."
"The price was over £32 which you expect to pay in tourist regions for quality fish and chips so I can't really complain about the price had we received quality fish and chips."
"It's gone rapidly downhill since lockdown. It has become ridiculously expensive."
"At £8.30 for a ‘regular piece’ it’s London prices with inferior size and inferior quality."
"It was also expensive at £55 for 3 adults and 2 kids to eat."
"However, I would not go again as it was just too expensive."
"Was very expensive."
Atmosphere & Location
Pros:
"Great location for a stroll by the water's edge, poke of chips in hand."
"Proper chippy chips too!"
"If I have to go to a fish and chip bar again, I wouldn’t hesitate with this one!"
"Sat on a public bench in the harbourside basking in some March sunshine."
"Great service, we went at night in November sat looking at boats and lights from large windows."
"The decor is very pleasing, lots of historical photos of the harbour."
"The views from inside the dining area across the harbour were picturesque."
Cons:
"Perfect restaurant if you were born without tastebuds or have since lost them in some sort of accident."
"Not sure why it’s so popular to be honest other than location."
"The actual restaurant is lovely and has a beautiful view of the port. The food on the other hand was incredibly expensive and very average."
"They had obviously been busy at lunch and the restaurant was a bit messy."
"Atmosphere was chilled and cool."
"The only thing that detracted from a fantastic meal was the loud not relaxing music, and it was very bright inside."
"The tables could be better kept clean, especially on a quieter afternoon."