The Mayan Reviews Summary

Category: Mexican restaurant Birmingham

Address: The Mailbox, 170 Wharfside St, Birmingham B1 1RL, United Kingdom

Phone: +441212696952

Rating: 4.5
based on 186 reviews.

Food Quality and Taste

Pros:

  • "The food was amazing, champagne bottomless brunch just exceptional."
  • "Lovely atmosphere and great service. 10/10."
  • "Lamb and chicken breast were absolutely delicious. Tender, tasty, balanced."
  • "The flavours were incredible."
  • "Food was lush."

Cons:

  • "The main we ordered mainly chicken dishes had to be sent back as the chicken was dry and had no flavour what’s so ever."
  • "The pork tacos were difficult to chew and dry, as though they had been sat under a heat lamp for a while and not freshly made."
  • "The food needed a kick.. like some spice as it is Mexican food..."

Service

Pros:

  • "The attentiveness of all the staff was perfect."
  • "The team looks after you & provided a free cake & 2 drinks tokens for future bookings!"
  • "The service was outstanding, our waiter and the host were super attentive, friendly, explained the menu well etc."

Cons:

  • "Service was quite slow on a not too busy evening even with preorders and ordering drinks at the bar."
  • "The receptionist was rude and disrespectful."
  • "The service was a little slow."

Ambience and Decor

Pros:

  • "The ambiance during the Mexican Mystique was nice. Wasn’t overly loud & we still could have a conversation."
  • "The settings is warm and inviting, with a modern take on traditional Mexican décor."
  • "The decor of the premises is remarkable, with every detail a pleasure for your eyes."

Cons:

  • "The decor was high end but the food was lacking."
  • "The music sadly took things down a notch - it was Ibiza style house music and it was just a little too loud."
  • "Would have been nice to have some authentic Mexican music going."

Value for Money

Pros:

  • "2 courses for £50 was reasonable for large portions and a premium dining experience both in food and vibe."
  • "Started my meal with the tacos, which were absolutely incredible with chimichurri and chipolte sauce. The mains ox cheek and steak were tender and flavorful, perfectly seasoned."
  • "The portions were very generous."

Cons:

  • "Overall, I would not recommend this restaurant as it, along with many new restaurants, are following the trend I have noticed where decor aesthetics takes precedent over service and food quality."
  • "The food and drinks were overpriced."
  • "The cocktails were expensive and didn't hit the mark at all."

Special Occasion Experience

Pros:

  • "We celebrated our new positions at our jobs and they sent congratulations cards and cake."
  • "Honestly one of the best dining experiences we have had and we have dined in many high end restaurants."
  • "The staff made my daughter’s 21st birthday a special memory."

Cons:

  • "For me the mains was a must and considering it was my mates birthday 6 of us went and the Main dishes just didn’t tick the box for us."
  • "Ruined the night out and lost my trust for returning to the establishment."

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