Address: The Mailbox, 170 Wharfside St, Birmingham B1 1RL, United Kingdom
Phone: +441212696952
Rating: 4.5
based on 186 reviews.
Food Quality and Taste
Pros:
"The food was amazing, champagne bottomless brunch just exceptional."
"Lovely atmosphere and great service. 10/10."
"Lamb and chicken breast were absolutely delicious. Tender, tasty, balanced."
"The flavours were incredible."
"Food was lush."
Cons:
"The main we ordered mainly chicken dishes had to be sent back as the chicken was dry and had no flavour what’s so ever."
"The pork tacos were difficult to chew and dry, as though they had been sat under a heat lamp for a while and not freshly made."
"The food needed a kick.. like some spice as it is Mexican food..."
Service
Pros:
"The attentiveness of all the staff was perfect."
"The team looks after you & provided a free cake & 2 drinks tokens for future bookings!"
"The service was outstanding, our waiter and the host were super attentive, friendly, explained the menu well etc."
Cons:
"Service was quite slow on a not too busy evening even with preorders and ordering drinks at the bar."
"The receptionist was rude and disrespectful."
"The service was a little slow."
Ambience and Decor
Pros:
"The ambiance during the Mexican Mystique was nice. Wasn’t overly loud & we still could have a conversation."
"The settings is warm and inviting, with a modern take on traditional Mexican décor."
"The decor of the premises is remarkable, with every detail a pleasure for your eyes."
Cons:
"The decor was high end but the food was lacking."
"The music sadly took things down a notch - it was Ibiza style house music and it was just a little too loud."
"Would have been nice to have some authentic Mexican music going."
Value for Money
Pros:
"2 courses for £50 was reasonable for large portions and a premium dining experience both in food and vibe."
"Started my meal with the tacos, which were absolutely incredible with chimichurri and chipolte sauce. The mains ox cheek and steak were tender and flavorful, perfectly seasoned."
"The portions were very generous."
Cons:
"Overall, I would not recommend this restaurant as it, along with many new restaurants, are following the trend I have noticed where decor aesthetics takes precedent over service and food quality."
"The food and drinks were overpriced."
"The cocktails were expensive and didn't hit the mark at all."
Special Occasion Experience
Pros:
"We celebrated our new positions at our jobs and they sent congratulations cards and cake."
"Honestly one of the best dining experiences we have had and we have dined in many high end restaurants."
"The staff made my daughter’s 21st birthday a special memory."
Cons:
"For me the mains was a must and considering it was my mates birthday 6 of us went and the Main dishes just didn’t tick the box for us."
"Ruined the night out and lost my trust for returning to the establishment."