Address: 20 North Bridge, Edinburgh, EH1 1TR, United Kingdom
Phone: +441316222999
Rating: 4.0
based on 186 reviews.
Atmosphere and Decor
Pros:
"Their interior design is gorgeous—I absolutely love their upholstered couches/seats."
"First of all, the place is beautiful, just stepping through the door makes it special."
"The atmosphere was the only saviour with the lovely piano and singing."
"The decor and design is wondrously early 20th century, and it is amazing."
"The Grand Cafe is a beautiful space."
"I couldn't help dropping in to such a beautiful building."
"It's a sight to be held. The building's exterior & interior is aesthetically pleasing."
"A fabulous bar on North Bridge. The decor and atmosphere inside are both sophisticated and elegant."
Cons:
"Also, their glass cup looked cloudy."
"The faucet at the bathroom was also unfortunately one of those that tries to boil you alive."
"Toilets were a little grubby and worn out."
"The carpet has gone beyond what I would call faded grandeur."
"The restaurant wasn't overly busy but this was our second time there and both times were poor service."
"The place looks stunning. The waiting staff, while very friendly, just seem to walk round oblivious to the customers."
"Very uninteresting caesar salad."
"The menu described there would be “bacon crisps” turned out that was just cold non crispy and pale bacon strips, that tasted like refrigerator."
Service Quality
Pros:
"Madeline's exceptional service added a personal and attentive touch to our dining experience."
"The food was fantastic! The portions are large, so bring your appetite. Holly was our server. She was so sweet and very helpful."
"The service was excellent, with Calum and Maggie serving us."
"Barry and the staff realised and made the whole visit truly exceptional."
"Our server Katie was amazing."
"Service by Arturo was efficient and hospitable."
"We enjoyed an excellent pre-theatre dinner. Our server was really friendly, helpful and attentive to our party's particular dietary requirements."
"Every one should try the grand cafe. What a treat. Set menu reasonably priced. Super tasty. Service great."
Cons:
"Took them very long to get our drinks order and then it took them a while to deliver them."
"They did kind of seem to forget about me after the beginning though."
"I had to wait for my gin and tonic for 15 minutes."
"Slow service, yet again, made for a stressful fizz and movie experience."
"The biggest negative was the almost obliviousness of the staff."
"The service here was the worst I’ve ever experienced."
"The waiter returned and told us one of the dishes my friend had ordered was out of stock."
"Our food was delivered then no one ever came to check on our food or if we wanted another round."
Food and Beverage Quality
Pros:
"What truly elevated the atmosphere was the magical live music, creating a harmonious backdrop that further enriched the overall experience."
"The food was lovely."
"I very much enjoyed their mushroom tart."
"The food was delicious and we were grateful to have found such a lovely spot to warm up over dinner."
"The food is excellent and the service by our waiter Alex was brilliant."
"The sticky toffee pudding was fab and the presentation of all the dishes was spot on."
"Food was fantastic! I had the Cullen Skink and the lamb roast both of which were fantastic."
"Beautiful decorations, friendly staff. Had a two courses set lunch with a girlfriend."
Cons:
"I ordered a Rum & Raisin cocktail (my fav so I know what to expect) what I received was a warm shot of rum."
"The starter pate was incredibly salty and the additional industrial pickeled onions didn't help."
"The pudding was really just sticky toffee pudding, and the ice cream was rather tasteless."
"The food was passable, but not particularly remarkable."
"The fish batter was hard and unappealing."
"The food was good, but the service was very badly organised."
"The food was very tasty (mostly) and good quality. However there were a few things not quite right."
"Very small bar area, very slow service. This should be a lovely bar and I suspect if we had been offered a table to sit then it might have been bearable."