St. Enoch Centre Reviews Summary

Shopping Experience

Pros:

• "The change in St Enoch is refreshing. So many good shops and eating places. The best change is all activity based places now."
• "Good multi level shopping experience with plenty of parking."
• "It's got a great number of shops, although it's mainly fashion related."
• "The St Enoch was for so long the poor cousin of Buchanan Galleries and Braehead, so kudos to the management as it is now wins hands down for vitality, range of shops and services, atmosphere and general upkeep."
• "One of my favourite malls. All under cover so enjoyable even in winter."
• "This shopping centre is smack bang in the city centre and it has some great shops (disney and hamleys toy shop), some good shops (game, social disorder) and a few you may never have heard of, but that's like anywhere you go."
• "A nice selection of shops, easily accessible from the bus station."

Cons:

• "OK, a lot of the shops are now empty but not bad for Christmas shopping food court has big selection and usually pretty busy."
• "Sadly a majority of shops are now rubbish, Hamley's moved downstairs, lack of cheap shops, no more Disney, etc."
• "St Enoch just rubbish. Time they moved shops back out to the outside. More empty spaces here than anything."
• "The former BHS and Debenhams end is practically empty. I guess the cinema makes things a bit better."
• "The half where BHS once was is mostly empty."
• "Used to be an excellent centre but at the moment, not a lot of shops in it that are really worth mentioning."
• "Entire Centre has went downhill over the last few years. Wouldn't recommend for shopping. More than half of shops are shut down, almost like a ghost town inside."

Food Court

Pros:

• "The food court complements the experience, offering a delicious array of culinary options."
• "Food court has a lot of variety and Wong's is excellent."
• "A large food court on second floor with a diverse selection of food places to eat from pastries to noodles to burgers to fish n' chips."
• "Its food court is great as it has food shops such as kfc mcdonalds, chinese food, Mexican and a few others and you are able to take your food anywhere in the court if others want something different."
• "The best feature of the St Enoch centre is the food court upstairs. It is massive and contains any type of cuisine that you can want."
• "A large food court with a diverse selection of food places to eat from pastries to noodles to burgers to fish n' chips."
• "Many food places, as they have a good court, with McDonald's, subway, DiMaggio's, KFC, eds, Wong's and a few more."

Cons:

• "The food court has mainly fast food global names and only two cheap English food restaurants (I tried one of these two, and it wasn't so good)."
• "The shops are a little drab, and the food court is very old school classic shopping centre fast food."
• "The food court is very old school classic shopping centre fast food."
• "We considered lunch at the food court but it's all standard fast food (junk)."
• "Food court isn’t the cleanest and so aren’t the toilets."
• "First time trying here very clean but was let down with food no carvery on and tried slice and tasted off so that put me off everything else."
• "Over priced average to poor restaurants, shops with junk that nobody needs or wants and a whole bunch of pressure sellers trying to stop you every 5 minutes."

Parking and Accessibility

Pros:

• "Great place to park if you get in early or else you're on the roof as all the working people park here because it's cheap so shoppers get what's left."
• "It's good for parking in the city centre."
• "Good parking facilities, the no ticket system is great."
• "7 story car park is plus point because onstreet parking in town is very expensive."
• "Very good and reasonably cheap parking- ticketless - scans car on way in and on way out."
• "Visited on a week day. Plenty of car parking even at 12.00 noon."
• "5 levels of parking available."

Cons:

• "Not much to say about the centre itself but car parking prices are scandalous."
• "The only downside is the car park is always busy with spaces no really suited to larger cars."
• "Parking pay stations on ground floor only accepting cash."
• "Parking is expensive because the mall is situated in the city centre."
• "It was a first visit to St. Enoch Centre... the one down side, is the parking charges, even for Disabled People, with parking a premium in Glasgow, parking charges for the Disabled are the one downside to shopping at St Enoch, be prepared to pay a high price for all day shopping."
• "You have to pay for parking in the mall, which makes no sense to me."
• "The changeover of the parking provider was an absolute mess."

Cleanliness and Maintenance

Pros:

• "It was a first visit to St. Enoch Centre, it's a bright clean, an inviting place to shop."
• "The cleanliness and overall upkeep of the premises were impressive, creating a pleasant and comfortable environment for shoppers."
• "Fantastic high ceilings throughout and a modern clean finish."
• "Most outlets were occupied giving a good variety to a shopper. Food court was kept clean and outlets served quick and steady. Rest rooms were also clean and in working order."
• "Didn't expect an experience or visually pleasing time as I had. Very clean and tidy."
• "It's always fairly clean inside."
• "Kept clean and I feel safe shopping."

Cons:

• "There were also no cleaners in sight today and the tables were a mess."
• "There was not a lot of social distancing, the rubbish bins were overflowing and I did not see anyone cleaning the tables."
• "The toilets stink. I mean, really stink."
• "The cubicle floors were wet with urine and they stunk to high heaven of that urine."
• "Toilet’s location wasn’t convenient. It was on some really top top floor and smelled bad."
• "Had to visit the upstairs toilets whilst on a visit here ......ohhhh NEVER again one of the Gents cubicles looked as though someone had just had their lunch break in it ......McDonalds debri all over the place."
• "Where are the cleaning staff ????????????"

Customer Service

Pros:

• "Staff were very helpful and chatty."
• "The staff where helpful and it was quick service."
• "Staff are always friendly so A+++++ keep up the good work."
• "Had the most exceptional customer experience at the St Enochs store, Yvonne who is store manager has gone above and beyond with my recent issues with my glasses."
• "Terrific friendly & professional service by Matthew & Betny."
• "The gentleman in the store is gem of a human being. Always so kind and helpful."
• "Mothers day boots the saviour of all by having most of the store closed due the present climate the girl asks at entrance I can have a look for you if it's there I can bring it to you you pay at auto machine well done folks you have made a father and mother very happy indeed."