The Centre Livingston Reviews Summary

Customer Service

Pros:

• "Very helpful young man don't remember his name but brilliant got to my problems straight away."
• "Staff were excellent, helpful and courteous."
• "Girl at the till very obliging, toastie lovely but not one table being cleaned, it’s not that they were busy as it was empty."
• "Staff in majority of stores offer zero customer service."
• "The centre security is always on hand to help you."
• "Staff are very friendly and welcome you to great shopping experience."
• "I enjoyed my visit I found people bent over backwards to help me. I'm disabled and on crutches."

Cons:

• "Only burger king impossible. Tables dirty, service not prepared for hardcore work."
• "I had to ask for table to be wiped."
• "the reason I’m giving 1star is because they SHOULD NOT HAVE TOOK AWAY LUSH COSMETICS!!"
• "No one was taking any notice of the social distancing or the arrows on the ground."
• "Some people don't seem to follow the arrows and are walking towards you."
• "This place is awful, full of greggs eating pastry zombies."
• "The only thing that gets this place down is the sale reps in the middle of the walkways."

Shopping Experience

Pros:

• "Livingstone Shopping Centre is a really good place to hang out with friends and family."
• "Fantastic shopping centre. Full of many different shops and brands."
• "Really good and varied shops with expensive shops like Lacoste and Hugo Boss."
• "Great shopping place for big brands at low price."
• "What an amazing place. There is a massive range of shops selling almost everything you can think of."
• "Great place to shop, lots of great stuff, and at great prices."
• "Amazing place for shopping great selection of shops."

Cons:

• "Shops tends to make you believe you are paying cheaper prices but it's all marketing tricks."
• "Sad to see so many shops closed down."
• "Also way too overpriced (likely due to excessive rates charges)."
• "Pretty rubbish trashy shops full of tat and travel agents which are permanently empty."
• "Lots of shops..all with nothing worth buying."
• "It's not what it used to be. A lot of the same type of shops while also being extremely hard to find what you are looking for."
• "For some reason there are 3 McDonalds and 3 Greggs within minutes of each other?!"

Parking and Accessibility

Pros:

• "Parking is paid for but recently went down to 50p per hour."
• "Love Livingston shopping centre. Theres plenty parking spaces, parking is not too expensive, think its 50p an hour."
• "Plenty of cheap parking available nearby with number plate recognition which makes everything really easy with minimum stopping at barriers."
• "Got parked easily, parking only £2 for 3 hours."
• "Cheap parking though. 50p an hour which won’t break the bank."
• "Plenty of cheap parking (multi-storey was 50p/hour, payable by card)."
• "Plenty of parking available which is pay and display but is cheap."

Cons:

• "Lost parking ticket so had to spend £6 on 15 minutes parking."
• "One entrance to car parking was temporarily barricaded off with no instruction I could see to tell motorists what else to do."
• "Finding a car parking space was difficult, so I guess it's even worse at weekends."
• "Good selection of shops but too big for people with mobility issues because you always end up parked really far away."
• "Parking is expensive if you get there before 6 pm."
• "We found parking quite expensive, and disabled parking is not free."
• "Difficulty in carpark. No signs at disabled parking to indicate where pay meters were."

Cleanliness and Maintenance

Pros:

• "The centre is very well kept by the staff and the shops."
• "Toilets are clean and tidy, don't smell."
• "The place is spotlessly clean as well."
• "Inside the centre is very nice and clean, centre staff are very pleasant and helpful."
• "The Centre is clean and well-maintained, with a modern and airy interior."
• "Very clean and fresh."
• "The centre itself is clean and bright and has plenty of good shops in it."

Cons:

• "Even if it had been the holidays I don't understand why the toilets were such a mess."
• "Toilets are a bit manky and the cleaning visit is always passed expiry."
• "Horrible externally, especially for car parking and entering the place."
• "The entire building is made of glass so the minute there's a bit of sun it becomes a sauna, and of course the air conditioning doesn't work."
• "However, the glass roof feels like a magnifying glass on a hot day so be prepared for an uncomfortable heat while walking through."
• "Fab shopping centre with everything you need but the experience was ruined by the strong smell of cannabis coming from outside at McDonald's."
• "The centre is clean, as are the toilets."

Food and Entertainment

Pros:

• "Nice meal in Prezzo! Baked goats cheese pasta was AMAZING!"
• "The Centre is a great place if you go for something to eat there is plenty variation in food."
• "With the almondvale the elements the MacArthur Glen including the retail parks there is plenty of shops and restaurants with a great cinema swimming pool a gym and crazy golf to entertain the kids."
• "There’s lots of choice in places to eat, if you’re hungry."
• "Lots of great restaurants from a simple burger to noodles you'll find something you like."
• "Great choice of food places."
• "Food hall, as always, is great. You can get whatever you want to your own taste."

Cons:

• "Only burger king impossible. Tables dirty, service not prepared for hardcore work."
• "MacArthur glen is better for little kids cause there is lots of restaurants."
• "The restaurants are lacking and your run of the mill chain options, which are all very poor quality."
• "The food places are better than any of the retail."
• "I have no idea why the Livingston centre company marketing decide to play night club music so loudly every day."
• "The only thing that gets this place down is the sale reps in the middle of the walkways."
• "My favourite is Hot Flame! Yummy."