Address: Quay St, Falmouth, TR11 3HH, United Kingdom
Phone: +441326311085
Rating: 4.4
based on 225 reviews.
Staff Service
Pros:
"They looked after my partner here when he broke his ankle while working away. 5 star personal service by real humans who really cared."
"The staff were very friendly, and had no issues swapping chips for greens."
"Staff were friendly and helpful."
"Staff warm and welcoming and go above and beyond to ensure you enjoy your stay."
"Fantastic service from a really friendly team."
"All the staff were helpful and approachable. The gentleman manager is pleasant and helpful too."
"The staff were all really friendly and very welcoming."
Cons:
"Bar staff are not good at prioritizing customers."
"Sadly not a nice experience... to then be shouted at and told to f#$k off before she stormed off."
"The waitress was overworked, so her CS wasn't very good."
"Unusually, the service wasn't great when I visited this time."
"Very poor Service, was turned away initially with no advice to try later."
"Service not so good... it was an uncomfortable experience."
"Very slow poor service. 90 + minutes for mains to arrive."
Accommodation Quality
Pros:
"Our room overlooking the Marina was huge and very comfortable."
"The room was pleasant tho small but had everything you wanted, bed very comfortable."
"Stayed overnight here. Lovely room, friendly staff, very comfy bed and nice ensuite."
"The room was stunning as it overlooked the harbor from room, 'Endeavour'."
"Had a lovely stay here in June. Our room was lovely and overlooking the harbour."
"The rooms were spotless, clean and comfortable."
"The room with dual aspect views across the harbour was very clean, well equipped (even a coffee machine), the bedding/towels to a high quality."
Cons:
"Stayed 2 nights (Saturday and Sunday) and on both nights did not get to sleep until after 3am."
"Avoid. Hundreds of noisy drinkers right outside your window who keep shouting until after 1am."
"Paper thin walls and old windows do zip to buffer the noise. For £160 per night this was outrageous."
"The rooms were really hot inside."
"Only negative is you hear them clearing the glass at 6am from the previous night."
Food Quality
Pros:
"Really great food and excellent staff."
"The roast was excellent."
"Excellent cooked breakfast each morning and very good fish and chips in the evening."
"The Sunday roast is absolutely superb."
"The breakfast was AMAZING!"
"The quality of food was wonderful."
"Food was delicious, and the kitchen were accommodating when I made a request to switch something up!"
Cons:
"Charged £15 for about 20 small mussels."
"Came here for dinner on our last night in Cornwall, the fish and chip batter was supposed to be ale batter but looked and tasted like curried batter."
"Mac & Cheese didn't have any actual cheese on it or in it and whatever was provided wasn't even really consumable."
"The food was very much under par for what I expected."
"The fish pie was absolutely awful!"
"Food was good, beautiful views however must say not covid friendly at all!"
"Food incredibly overpriced compared to the better restaurant next door!"
Location & Atmosphere
Pros:
"The location is spot on but the only fault is you have to part 100 yards away."
"Lovely place to sit outside, and inside has still kept its charm after the refurbishment."
"Great outdoor seating area for looking out over Falmouth Harbour."
"A Falmouth institution that offers a fantastic Victorian pub, lots of outdoor seating next to the sea."
"The view over the harbour is fab!"
"The most amazing place to eat when sunny - loads of outdoor seats with super friendly table service, large umbrellas and beautiful views."
"Great location with wonderful views (both from the outside seating and the restaurant)."
Cons:
"It was heaving outside on the bank holiday and Saturday."
"Ridiculously sloped outside area (why don't you adjust the furniture to provide a better experience?)."
"Return in the evening for dinner and was told no dogs on the balcony."