The Shire Inn Reviews Summary

Carvery

Pros:

• "Best carvery EVER!!!"
• "Went for a carvery at The Shire and was very happy with the food, I had roast beef and it was delicious and tender and the desserts were great with a nice selection."
• "Absolutely amazing. No other words for it. Food is fabulous and portions are HUGE."
• "Truly amazing carvery, my only moan is that the frozen chewy Yorkshire Pudding let it down."
• "Great carvery tonight, tasty food with a good selection of meats and veg. Polite, helpful Staff and a very reasonable price."
• "The food was lovely. We had a carvery, all had different meats, all really tender, beef, turkey & gammon."
• "The Carvery is so good. Improved on prior years also."

Cons:

• "Food was dry and over cooked, person at the dessert counter was so rude and had no idea what she was doing."
• "On the night we visited the roasts were quite dry, but nothing the tasty gravy couldn’t fix."
• "Very disappointed 😞 Come here alot food has ALWAYS been good Sunday we went with our family and the food was VERY disappointing 😞"
• "Don't bother if you're Gluten Free. Your choice is prawn salad or carvery."
• "The beef was a little tasteless."
• "Food is hit and miss.... On this visit I had a bacon cheese burger and chips and the only part of the meal that was actually tasty and cooked correctly was the burger."
• "The whole roast was like it was Saturday roast warmed up."

Service

Pros:

• "The staff were friendly and helpful and always busy tending to customers."
• "Staff really helpful & eager to assist."
• "Staff were professional and courteous."
• "Service is great and we were shown our table and within 5 mins of waiting at the Bargoed, drinks arrives quickly after ordering too."
• "The guy behind the counter cutting the meat was a laugh who made the experience here even better."
• "Staff are always working very hard to keep up the masses fed and watered here."
• "The staff are generally very friendly."

Cons:

• "On arriving felt a little rushed."
• "The man who served the carvery kept say darling which didn't really like."
• "The staff let it down, all young people who were working didn't smile or look like they wanted to be there."
• "Customer service was good, although it's let down by the mish mash of chosen clothing worn by staff and bar employees."
• "The Bar staff had an attitude."
• "Service took longer than 20mins to just get a drink (it wasn't even busy)."
• "Some staff good but some of the staff not very people person trained."

Atmosphere & Cleanliness

Pros:

• "The restaurant was clean and had a friendly atmosphere, which added to the overall positive impression."
• "Stopped by and despite not being open after a rash of cancellations they could not have been more welcoming."
• "I highly recommend this place with its nice ambiance friendly staff and good food."
• "Family friendly in lovely surroundings."
• "The atmosphere was relaxing and our waiter was very cheerful helpful and did the shire proud as part of your front of house team."
• "Great service, all the staff were lovely, kind and conversational!"
• "A nice clean up market version of a 'Berni' type Inn, but privately owned and it shows."

Cons:

• "Toilets were in need of a good clean I think that was down to unsupervised children as toilet paper was bunged up in most of loos and all over floor."
• "Over priced fodder, dated dining room, but the garden looked nice!"
• "However the decor was dated and lacked any real sense of feeling."
• "On arrival we was seated in a very noisy area."
• "Not very clean, toilets dirty, and tables are sanitised while old cutlery on tables and reused."
• "We got there to be told they didn’t reserve a table for us, then we were put in a boring room with no Christmas atmosphere."
• "Unfortunately the food was virtually tasteless even though it looked the part it just lacked any flavour at all."

Value & Pricing

Pros:

• "Good value for money."
• "Absolutely amazing. No other words for it. Food is fabulous and portions are HUGE."
• "Great carvery tonight, tasty food with a good selection of meats and veg. Polite, helpful Staff and a very reasonable price."
• "The food was amazing even though you couldn't get your own carvery the portions were huge and well worth the money."
• "Fantastic value good quality carvery, the jam packed car park was testimony to the Shires reputation."
• "In terms of pricing, I found the menu to be well-priced considering the generous portions of food served."
• "Great value for money which the food."

Cons:

• "Drinks VERY over prices."
• "Average meal out but over priced for the food quality and service given."
• "It's a shame as it takes away from the overall experience when you know that your being taken for a ride."
• "They were charging an additional £4.00 for cauliflower cheese and £4.00 for honey roasted parsnips!"
• "Only real gripe would be the £4 extra for EACH side dish."
• "Had daughters birthday party here, was charged an extra £76 on top of what we had already paid."
• "Food (carvery was poor beyond taste) plus £11 never ever again."