Address: Old Custom House, Arwenack St, Falmouth, TR11 3JT, United Kingdom
Phone: +441326211199
Rating: 4.5
based on 149 reviews.
Atmosphere & Location
Pros:
"Lovely atmosphere."
"The atmosphere was great given this was early week."
"Both me and my partner said we’ve never quite experienced such a relaxing atmosphere in a pizza place for a long time."
"Lovely setting by the harbour."
"Really nice relaxed atmosphere with outdoor seating overlooking the water or indoors as well."
"Lovely fun atmosphere with great food and drink available."
"Gorge view of the harbour."
Cons:
"Literally one of the longest experiences I've ever had at a restaurant."
"Lovely atmosphere but feel like it needed a bit of music to create a better more upbeat atmosphere."
"However, the staff aren't wearing masks."
Service
Pros:
"Staff were friendly & attentive."
"The service was great."
"Service was swift and very welcoming."
"Service was quick and staff were kind and positive."
"The staff when booking could not do enough."
"Staff were helpful and friendly."
"Great beer and cider and brilliant service."
Cons:
"Very slow/rude service - about 20 mins to get a glass of water and had to ask 2-3 times to remind them what we'd ordered."
"Poor service, disorganised and expensive."
"The wait staff were excellent apart from the host who was busy chatting and ignoring customers while the others ran around."
"I personally don’t think the customer service was up to scratch. The staff weren’t attentive and took forever to give us simple service."
"Not very friendly when they try to clear our table while we’re still eating!"
"The service although was very friendly was very poor and not attentive at all."
"Popped in for a drink and something to eat. Great spot by the harbour, beers are OK, shame that everything we wanted to eat from the menu was not available."
Food & Drink
Pros:
"Actually amazing pizza & beer, great patio!"
"Try the cider taster menu, it is extensive and very good."
"The food was amazing."
"The pizza here is lovely, probably our favourite."
"They even had a wide selection of vegan pizzas using the violife vegan cheese."
"Unique amazing pizzas that you won't find anywhere else."
"The best pizzas I have had in the UK ... Lovely thin crispy base and delicious local artisan toppings."
Cons:
"Pretty good pizza, nice staff, but not very good value (food and drinks are expensive compared to other places nearby)."
"They put an undrinkable cider that they know is bad on a preselected flight."
"That was not a pizza, lots of sauce, barely any toppings and the base was a flatbread."
"The pizzas are now much worse, more bland, and the menu is not as exciting."
"Only food critique was that my pizza was too much rocket and not enough cheese."
"My pizza was extraordinarily thin (and lacking in toppings), in fact I've never had such a whispy thin pizza for £13.50 before."