Franco Manca Edinburgh - St. Andrews Reviews Summary

Food Quality

Pros:

• "Everything is fresh and tasty."
• "Delicious sourdough pizza 🤤🍕 and friendly staff."
• "Great pizza, when it finally arrives."
• "Best sourdough bread pizza I had the flavours were delicious."
• "Thin crust and not overloaded with topping. It had just what was necessary and was delicious."
• "The food tasted really good and was well priced."
• "The pizza here is so good that I forget to took pictures (really)."
• "The more experienced staff (male) ...was so rude with my gf and myself, and Im going to explain why... We waited in the entrance to be served... And he came to us so rude saying that we supposed to check in with the franco manca's QR (maybe he had a bad day...but that's none of our business) I never had this experience in a franco manca... Id like to mention...yin , he is so helpful and very friendly... Please give him a payrise ;)"

Cons:

• "The Margherita was bread with some tomato sauce so disappointing."
• "Pizza base very good but not so keen on toppings (coming from an Italian) just missing something on flavours."
• "The aubergine parmigiana was quite bland but it tasted fresh."
• "The taste of the pizza was quite plain, the service was super slow."
• "On the one hand, the top of the edges was burnt. On the other hand, the base of the pizza was raw."
• "The dough is more like crepe batter in consistency. The toppings are non-existent."
• "Pizza was undercooked, dough wasn't proved enough so didn't raise and was really choovy."
• "Terrible service, the staff was very ignorant and did not care at all about us, the place is very noisy and the table we got was incredibly small, too close to the table next to us, too close to the entrance so it was cold and also the staff computer was just next to our table so it feels very strange."

Service and Staff

Pros:

• "Very friendly, caring and nice staff."
• "Good pizza, after a hell of a wait, which we did understand as a walk-in on a Saturday afternoon with Christmas shopping in full swing."
• "However, the service could use some improvement."
• "Great staff, great atmosphere and even better sourdough pizza 🍕!"
• "The staff here are lovely and every time I come here I have no problems."
• "The food was delicious and the staff were very friendly."
• "Staff are always very friendly and helpful."
• "Nice ambience, good staff."

Cons:

• "The staff is well mannered but there is a little waiting time in between servings which could be fixed."
• "The service was terrible. The staff are overly nice when you ask for the bill."
• "We waited almost 40 minutes and our food hadn’t come, so we asked the waiter."
• "We waited 40 minutes to get our food. The glass for the Aperol Spritz is really small."
• "During our stay in Edinburgh we were looking for a good place to have a lunch and we were lucky to walk in Franco Manca randomly, we loved it so much! Atmosphere inside the restaurant was lovely."
• "Good pizza but very bad service! We gave it a second chance, but again, we had to wait 50 min for a pizza!"
• "During our stay in Edinburgh we were looking for a good place to have a lunch and we were lucky to walk in Franco Manca randomly, we loved it so much! Atmosphere inside the restaurant was lovely."
• "Service incredibly slow. Starters very standard and not seasoned well."

Price and Value

Pros:

• "Very delicious pizza, super fast and very reasonable priced."
• "The price was a real downside, £15.12 for a pizza and a small beer, which in total, according to the menu, would have been only £11.50."
• "Good pizza at a very affordable price."
• "The food tasted really good and was well priced."
• "£3.15 for coke? Garlic bread was not garlic bread at all. We ordered and waited however people who came in after us got there food before us which was quite annoying."
• "Pizza's are always good here. By far my favourite pizza chain in the UK."
• "Crispy pizzas and very good selection of fresh, genuinely Italian ingredients. Keep an eye as well on their wine list. Very fine selection from various Italian regions."
• "I am a big fan of Franco Manca. I used to live in London, I frequented their restaurants. Delighted they have opened here. Good quality traditional Neapolitan pizza at fair prices, especially considering the location. Restaurant is just opened, it looks great!"

Cons:

• "If you want to eat there, it's ok, but do keep an eye out."
• "The pizza was great but the service was terrible. The staff are overly nice when you ask for the bill, there is an added service charge which was disappointing."
• "The food was delicious and the staff were very friendly. Good choice on the menu (with alternatives for various intolerances)."
• "Food was average. Service was dreadful. Waited over an hour for pizza, restaurant wasn't too busy at the time either."
• "The pizza is very, very good here as was the affagato. Unfortunately, the experience was spoiled with the very poor level of service."
• "First thing was a ridiculous digital queuing system. You have to scan a qr code, give a load of details like name phone number etc, get texted a code, put the code in then you get added to a digital queue."
• "Staff were happy, considerate and more than deserved the service charge. Food tasted great and was reasonably priced given the location. My wife, my two young daughters and I would definitely recommend."
• "Went there at the weekend and was seated straight away. Staff very attentive and the food was prepared quicklym the food tasted amazing as always when you go to Franco Manca. The no logo beer is a must :)"