Wetherspoon, The NewYearField. Reviews Summary

Category: Pub Livingston

Address: Unit 1 Almondvale Ave, Livingston, EH54 6QX, United Kingdom

Phone: +441506420770

Rating: 3.8
based on 185 reviews.

Service

Pros:

  • "Plus the staff are enthusiastic, hard working and friendly."
  • "The place was clean and service was excellent."
  • "Waitress couldn't do enough for us."
  • "Two staff members really stood out to me and my group of friends, Becky and Alex! They were very polite and nice, we were very pleased with how lovely they are!"
  • "Really impressed with the food and the staff."
  • "The staff were great and nothing was too much bother."
  • "Staff try really hard and are mostly pleasant."

Cons:

  • "Someone should be sacked for allowing this to be served."
  • "We will not be back and advise others to steer clear, poorest service I have ever received."
  • "The staff where very rude to my friend if I could give 0 stars I would like they told her to get out or they would phone the police she never even done anything wrong don't recommend coming here at all."
  • "Staff just don't give a hoot about customer service."
  • "Poor customer service no acknowledgement from staff when standing at bar area to order."
  • "Shocked and appauled that management treat staff in this Lead by example is my motto bar staff couldn't do enough but management was a let down."
  • "Service is awful. Table service only and staff would walk past ignoring you."

Food Quality

Pros:

  • "The steaks were excellent, the salads were great."
  • "A good place to relax after all your shopping with a drink and food I say."
  • "Went shopping at Livingston center needed food so went in very busy found a seats ordered meal good service piping hot great chips very crispy hmmmm had a drink as well whole lot For two came to 15.87£ with two drinks vodka and diet Pepsi well done recommended if you have been to airports the drinks cost that alone ??"
  • "Really nice 'Spoons, spotlessly clean - you can see into the kitchen which is always great to see that they have nothing to hide."
  • "They serve great food at a cheap price."
  • "Food was excellent and well-priced."
  • "The food was very nice warm and well presented."

Cons:

  • "Cold but already burned meal- likely reheated."
  • "Worst breakfast of my life wouldn't have fed it to my dog if I hadn't been so hungover and I could have found someone I would have sent it back stone cold even the coffee machine was empty and then it was luke warm probably a sign of the times with staff shortages but no excuse for cold food."
  • "The food was disgusting apart from the fish."
  • "Prices up by about 13% increase on most dishes, definitely not worth it for the paltry and poor value portions."
  • "I had the fried buttermilk chicken burger and it wasn't great, tasted like it had been fried in old oil."
  • "The chips were crispy and scabby, and the fish was soggy."
  • "Food was awful, I ordered a steak half of it was fat! Chips were soggy."

Ambience & Cleanliness

Pros:

  • "Liked the ambience and hospitality, usual selection of food on the menu."
  • "Loved the taste and atmosphere of the place."
  • "What a gem in the middle of Livingston shopping centre!"
  • "It is an Ideal place to either start a night out or finish it, The clientele is very mixed."
  • "Toilet facilities were clean."
  • "As spoons go it's big but they maintain service well and the place is generally is clean and tidy."
  • "Tidy spoons in a shopping center."

Cons:

  • "Saturday evening popped in for a quick coffee after a meal elsewhere, wasn't as busy as I'd expected for a Saturday, service at the till point was rather slow and overall feel lacked atmosphere."
  • "Regulars are noisy but I suppose that's not staff's fault."
  • "Dirty table and menus, given the current situation especially... No thanks!"
  • "Typical Wetherspoons. Tables could be cleaner but because everyone is rushing for a table to sit at the staff aren't sure what's been cleaned and what hasn't."
  • "Table was all sticky not cleaned properly."
  • "Even the drink glasses weren't clean."
  • "The high chair was absolutely disgusting... it still felt sticky and filthy."

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