Luss Campsite Reviews Summary

Staff and Service

Pros:

• "Staff were incredibly polite and friendly especially the one who took us to our pitch."
• "We found the site manager and staff friendly and helpful."
• "When we got here yesterday, the staff at book in office was fantastic."
• "Staff were friendly and helpful."
• "The staff were really helpful and the campsite facility’s were very clean and well kept."
• "Staff very friendly and helpful, people/neighbours as well friendly."
• "The staff here are very friendly and helpful."

Cons:

• "The security and staff were awful. To the point of it being on par with a concentration camp."
• "Made to feel very unwelcome and an inconvenience rather than customers."
• "Staff were incredibly rude and prejudiced from the moment we arrived."
• "A very angry older staff member who was clearly racist against foreign visitors."
• "Staff where overall rude apart from one that was nice.. like a MoD detention centre…"
• "The current warden, a small Scottish woman is the rudest, most arrogant person I have ever encountered in the leisure industry."
• "Staff are rude, condescending, if you're not Scottish not worth going."

Facilities and Cleanliness

Pros:

• "It's a standard club site, with large pitches, warm clean toilets, and the usual array of cautionary signs like 'No cycling around toilets', etc, etc."
• "Bathrooms had a little laundry room, hot water showers, and a hairdryer."
• "Clean facilities and lovely setup."
• "Everything was well maintained and spotlessly clean."
• "Facilities are kept clean and even during covid I felt comfortable using the showers and toilets."
• "Facilities are clean, bright and well maintained."
• "Facilities were extremely clean and modern and great lighting in facilitates."

Cons:

• "Most disappointing, lack of watersupply on pitch is a pain and to get to one also."
• "The facilities were also in a poor condition (as per the photographs) and not overly clean."
• "Showers are outdated with a press button that gave 5 seconds of water."
• "Lack of facilities is terrible. Facilities are disgusting."
• "The only other shower in the block had a wobbly base that squelched up grit from around the sides due to a leak underneath."
• "The toilets with two cubicles and 1 urinal in the mens for the campsite was not enough for all the cramped campers."
• "Found the toilet / showers not very clean and only 2 in each block."

Location and Views

Pros:

• "Unhindered view of Loch, and a few steps to the little beach."
• "Pitches are great and we were by the side of the loch."
• "A beautiful, clean and perfectly placed site."
• "Lovely campsite, right on the loch. 5 minutes walk to Luss, described as the prettiest village in Scotland."
• "We had the most amazing pitch by the loch with our own little private beach."
• "Cannot fault the location wonderful views and a lovely village of Luss close by."
• "This is a lovely site, located on the very edge of Loch Lomond."

Cons:

• "However, the road noise is very loud and the noise from the weddings (which are apparently every weekend through spring/summer) is unbearably loud until after midnight."
• "As for a lochside view....it was terrible, covered in trees blocking the view."
• "We were placed at the back closest to the road which was really noisy."
• "P.S. very noisy campsite because of high-speed road next to it."
• "The Road Noise was unbelievable, can't remember it as noisy on our previous visit."
• "Pitches with 'Loch view' often had overgrowth of bushes/tree trunks or overhanging foliage between the pitch and the Loch."
• "The main down side to this location was the level of traffic noise from the main road."