haart estate and lettings agents Leytonstone Reviews Summary

Customer Service

Pros:

• "The team at the Leytonstone branch gave excellent and professional service."
• "Today we spoke to Hamzah who has been exceptional."
• "Haart estate agents definitely made the whole process a lot less stressful."
• "Thank you for all the support and help throughout the transaction."
• "Davon from the Leytonstone letting office showed me around a property today. He was on time and knowledgeable about the property."
• "I am so happy that everything went well and I did not encounter any problems or difficulties."
• "I recently had the pleasure of working with Herah to purchase a new dream home. From start to finish, it was an absolute pleasure!"

Cons:

• "This company is a joke. They haven't done my end of tenancy check."
• "I was unable to reach anyone by phone (tried five phone numbers from their websites online)."
• "Nice and friendly (but clueless as far as property management goes)."
• "A little dissapointed with the agency as after 4 months haven't got my deposit back."
• "Unfortunately, I can’t say the same for the accounts department that almost ruined Ulugbek’s excellent work."
• "I would have preferred for the property to be explained to me upon entry rather than me asking questions."

Professionalism

Pros:

• "He was very very attentive and efficient and came me updated through the whole process."
• "During negotiations we always felt like Ulugbek Rabbimov had our best interest in mind."
• "Really happy with Ulugbek and I couldn't have been a landlord without his expertise."
• "I am grateful for the excellent service he provided and would highly recommend him."
• "Ulugbek has been really insightful and knowledgeable about the local market."
• "Sanjiv was extremely professional, positive, responsive and knowledgeable."
• "He's polite, professional and knowledgeable in every aspect of the process."

Cons:

• "Took on Haart to manage my property in Leyton - in six months I was passed between 5 members of staff."

Communication

Pros:

• "With any problem in the flat or any enquiry - they are always there and reply within ONE day."
• "Great Communication and help finding a new place to live from Ulugbek Rabbimov."
• "It was reassuring to be able to pick up the phone, they were always positive and knew what the next steps needed to be."
• "I found Muhammed to be extremely courteous, responsive, attentive, and not pushy at all."
• "He was always available to answer my questions and proactive in ensuring that the sale went through smoothly."
• "Sanjiv and his team were very helpful in many ways: facilitating communication with the other party."
• "The communication (by phone, by whatsapp, by email) was constant and we had total faith in the deal going through."

Cons:

• "Called Hart to enquire about rental property and spoke to Hamzah. He was professional and was really helpful with my enquiries."