Address: Bridle Way, Quintrell Downs, Newquay TR8 4PD, United Kingdom
Phone: +441637871163
Rating: 4.6
based on 172 reviews.
Service
Pros:
"The staff were very attentive and patient with our autistic daughter and knowledgeable about the ingredients due to one diner being gluten free."
"Staff were super attentive and good value for money!"
"The Service was very quick & friendly."
"Customer service was amazing."
"Service was excellent."
"The service from the staff was genuinely kind and polite."
"Staff are fantastic and very polite, service excellent and on the ball."
Cons:
"The waitress we had was actually a little rude."
"Our last experience was dreadful though... an hour's wait for food (we were on the verge of leaving) and no real sign of any customer service."
"We were offered a bottle of wine as an apology, but honestly it didn't feel apology enough."
"The staff said sorry, but didn't really seem it."
"The girl who served us didn't look like she wanted to be there and we were left for ages when we wanted more drinks and desserts."
"The member of staff who we spoke to was extremely rude and clearly didn't want to help."
"Was flatly told no by the rude member of staff."
Food Quality
Pros:
"Absolutely outstanding. A friendly welcome attentive and really really good food at bargain prices extremely impressed."
"The Sunday roast was amazing!"
"It was all lovely food and the black and blue burger was delightful."
"The food here is absolutely wonderful, I highly recommend this place."
"Fantastic food, atmosphere, and friendly staff."
"Food was very good indeed."
"The sea bass is beautiful! Absolutely amazing, honestly cannot complain and will definitely be coming back if I'm on Cornwall again!"
Cons:
"Chefs special should be the best however runny chewy and not really edible."
"Run out of roast on a Sunday as well as muscles pies and toilet paper."
"The food came back piping hot however the fish was very chewy (over cooked) and the flavour was just spicy with no actual flavour to it - I wouldn’t order it again."
"I opted for the beer battered fish and chips which was of very poor quality. The batter was thick, oily and very soggy."
"The roast beef was overdone."
"The fish and chips we returned they sent them again but was same again the batter was under cooked and very greasy."
"The chicken in the curry didn't seem like was cooked in the sauce. The steak was grisly."
Ambience & Environment
Pros:
"Beautiful gardens so was lovely sat outside eating."
"A great atmosphere :)"
"Beautiful environment, quiet and comfortable."
"A very cosy clean and very tastefully decorated little pub."
"Also nice for drinks with a nice cosy vibe and outdoor seating area."
"The ambience and atmosphere of the pub is very welcoming and warm."
"Lovely and friendly country pub great atmosphere."
Cons:
"That was quite uncomfortable not being a dog lover myself, sorry to those who love them."
"Very strange, little pub situated on A VERY busy road."
"Unfortunately this pub is very dog friendly and I fail to understand why pubs with restaurants allow this?"
"Wet dogs everywhere shaking themselves down all over your food."
"We also had one dog that plonked his/ her self down watching every fork of food we ate."
"I am not a dog lover, but many folks would feel uncomfortable with being watched while eating."
"At one point I believe there where 5 in the place, some barking and at one point a small dog fight broke out."
Value & Pricing
Pros:
"Drinks were great, and the food was amazing. Massive portions and so very tasty."
"Really tasty food, good portion size, friendly service and so reasonably priced."
"You won't find cheaper proper food anywhere in cornwall."
"The quality, portion size and style were excellent at a very reasonable price."
"Lovely food at a decent price and very good portions."
"Food was good for the price paid."
"Very good value for money."
Cons:
"The prices of this restaurant really did not justify the service."
"With drinks £56.00p spent on a lukewarm, undercooked meal."
"At £5.50 it was a little steep in value."
"On the bill though there was a 5% sugar tax, we had beer, gin & tonic and sparkling water which were charged for."
"The food didn't live up to its promise, and was overpriced for what it was."
"When the mains came the gravy was like water and looked like a sunday roast soup."
"The black forest chocolate cake was served in a tall glass, and needed the cream as it was quite dry."